Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Premier Block Management Commentaires

http://www.pbm-property.com

PBM is a customer-focused building management company

Service

avis au cours de l’année écoulée

Afficher tous les 1,944 commentaires

Client de confiance

Vérifié par Feefo

10 years ago

When requesting information or clarification regarding something, those I contact at pbm are always quick…

When requesting information or clarification regarding something, those I contact at pbm are always quick to respond and patient with all my questions. They make my job a lot easier. Thank you !

Client de confiance

Vérifié par Feefo

10 years ago

The response times on the emails I sent were excellent and I could not have…

The response times on the emails I sent were excellent and I could not have asked for better service.

Client de confiance

Vérifié par Feefo

10 years ago

I had outstanding service over this weekend

Client de confiance

Vérifié par Feefo

10 years ago

Rachel crocker in admin was especially helpful in attending to all my requirements!

Client de confiance

Vérifié par Feefo

10 years ago

Excellent service. Very helpful and responsive. I wish more management companies were like this!

Client de confiance

Vérifié par Feefo

10 years ago

Having dealt with Pbm on numerous occasions I find them to be most helpful and…

Having dealt with Pbm on numerous occasions I find them to be most helpful and fast on dealing with requests. In particular I must sound out Omar who deals with all queries within the hour and always...

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Client de confiance

Vérifié par Feefo

10 years ago

From the short amount of time we were dealing with them they were helpful and…

From the short amount of time we were dealing with them they were helpful and fulfilled our requirements.

Client de confiance

Vérifié par Feefo

10 years ago

Excellent customer service from the guy I spoke to on the phone earlier. He was…

Excellent customer service from the guy I spoke to on the phone earlier. He was polite and courteous and dealt with my query quickly. Thank you for help. Please bear in mind that this is my rating...

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Premier Block Management

10 years ago

Thank you for your feedback which is appreciated. We believe the other issues have since been resolved. Rest assured all our team are committed to delivering excellent service. We are confident such issues will not reoccur but in the unlikely event you experience any problems again please contact me directly. Gary Cane Director

Client de confiance

Vérifié par Feefo

10 years ago

Responses back from enquiries are prompt, and information provided is very useful.

Client de confiance

Vérifié par Feefo

10 years ago

The customer service rep I spoke to Alex was courteous and helpful.. However the engineers…

The customer service rep I spoke to Alex was courteous and helpful.. However the engineers that were to contact me, took longer to contact me to arrange visit then I had anticipated..

Premier Block Management

10 years ago

Thanks for the feedback, we have logged a complaint with the supplier and taken steps to ensure engineers arrange visits more promptly in future. Gary Cane Director

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