Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Premier Block Management Commentaires

http://www.pbm-property.com

PBM is a customer-focused building management company

Service

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avis au cours de l’année écoulée

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Client de confiance

Vérifié par Feefo

11 years ago

Always an excellent and fast response to any inquiries either by phone or email. All the…

Always an excellent and fast response to any inquiries either by phone or email. All the staff that I have dealt with have been very polite and courteous. All invoices submitted have always been...

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Client de confiance

Vérifié par Feefo

11 years ago

A very good first year.

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Client de confiance

Vérifié par Feefo

11 years ago

Yes I am pleased with the service given however responses to email queries should be…

Yes I am pleased with the service given however responses to email queries should be quicker when replying to one of the Right to Own directors. Response to priority call outs is good overall. B

Premier Block Management

11 years ago

Thank you for your feedback. Please rest assured we are doing our very best to maintain our high standards. Your property manager will benefit from the extra help and support of a service manager who has recently been recruited. As a business we recognise the importance of delivering a first class customer service and we have allocated resources accordingly.

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Client de confiance

Vérifié par Feefo

11 years ago

Has improved recently although a serious look into the current contracts in place is hugely…

Has improved recently although a serious look into the current contracts in place is hugely necessary to ensure maximum value is got from the service charge.

Premier Block Management

11 years ago

Your feedback is appreciated, I am pleased to inform you we today negotiated a 10% decrease on the renewal terms from the lift engineers. A new parking enforcement company has recently started and the cleaners/bin services have been replaced following a successful tender process. The new firm start towards end of August and we are getting more hours and additional issue reporting for the same cost as the previous company. Our next email newsletter is coming soon and it will note these things and more.

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