Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni

Afficher tous les 7,144 commentaires

J Northam

Vérifié par Feefo

Prestatyn

3 years ago

Ce que J Northam a dit à propos de Kuoni:

Good service

Service from the staff was excellent in findind the holoday that we wanted. I would certainly recommend their service to others

Charlotte

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 02/06/2023

Mrs Karin Guy

Vérifié par Feefo

Cheltenham

3 years ago

Ce que Mrs Karin Guy a dit à propos de Kuoni:

We have booked with Melissa a number of times and she is always a pleasure to deal with and listens to what we are looking for to help us arrange a holiday we love.

Victoria

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Melissa and thank you for your kind words. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 03/06/2023

Mrs Rita Mills

Vérifié par Feefo

Ludlow

3 years ago

Ce que Mrs Rita Mills a dit à propos de Kuoni:

Great service

Lovely experience with Claire, she was very knowledgeable regarding our destinations and assisted putting a great package together for us for our November vacation

James

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 03/06/2023

Mr David Appleyard

Vérifié par Feefo

3 years ago

Ce que Mr David Appleyard a dit à propos de Kuoni:

Great booking experience

Aaron was very friendly and professional, he also provided us with several options for our holiday. The options to do twin hotels on our holiday will give us the flexibility to see a lot more.

Dev

Kuoni

3 years ago

Thank you for taking the time to review the service in store Mr Appleyard. Delighted to hear that Aaron created the options with skill and expertise. The continued loyalty to our store and Kuoni is very much appreciated. Regards Dev Armugam Store Manager

Date d'achat : 31/05/2023

Mr Malcolm Kemp

Vérifié par Feefo

Beckenham

3 years ago

Ce que Mr Malcolm Kemp a dit à propos de Kuoni:

Excellent service.

You have an excellent group in Peter Jones' store in Sloane Square. I was (and have been in the past) very well looked after by Lucy Barry and her colleagues

Matt

Kuoni

2 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 24/05/2023

Mr David Cramer

Vérifié par Feefo

3 years ago

Ce que Mr David Cramer a dit à propos de Kuoni:

Impeccable service

Wonderful service, far better than any high street provider Great insight Professional Passionate about the islands Main thing for myself was, easy to deal with PERFECT 10/10

Alison

Kuoni

3 years ago

Date d'achat : 28/05/2023

Mrs Joanne Connor

Vérifié par Feefo

Liverpool

3 years ago

Ce que Mrs Joanne Connor a dit à propos de Kuoni:

Very good service

They took all the hassle out of booking our trip, in a very short time . Taking care of all the little details e may have overlooked. Excellent service at a good price. I expect if we had shopped...

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James

Kuoni

3 years ago

Date d'achat : 01/06/2023

World Class Adventures

Vérifié par Feefo

3 years ago

Ce que World Class Adventures a dit à propos de Kuoni:

Very responsive

Very helpful, and quick to respond. Looked at options until we found a price matching my customers budget

Alison

Kuoni

3 years ago

Date d'achat : 02/06/2023

Samantha Wright

Vérifié par Feefo

Trafford

3 years ago

Ce que Samantha Wright a dit à propos de Kuoni:

Fantastic service for my dream destination.

There was no hard sell I visited the Trafford centre branch and called in to ask about a trip, that I have been planning for my 50th birthday. I was given in depth details of a trip from Lauren she...

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Kerry

Kuoni

3 years ago

Hi Samantha, thank you so much for your kind words and I will be sure to pass your comments on to Lauren.

Date d'achat : 01/06/2023

Client de confiance

Vérifié par Feefo

3 years ago

Could have been better

The inquiry started well with the agent coming up for some excellent ideas for our trip to Singapore and Thailand. However as the process continued I became less happy. The price spiralled and I...

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Lynn

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to send us your feedback on your recent booking experience with Kuoni. We are sorry that we fell short of your expectations. The responses we receive from our customers is highly valuable to us. I understand we were able to change the flights for you and thank you so much for keeping your booking with Kuoni. We will take on board all of your feedback.

Date d'achat : 18/05/2023

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Feefo Ecolabels

Voir 3 badges supplémentaires

Ces badges vérifient que les déclarations environnementales de Kuoni sont claires et précises, afin que vous puissiez être sûr de faire des achats durables. Développé en partenariat avec Ethy.

Voir d’autres badges

Pourquoi faire confiance aux avis de Feefo ?

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Kuoni Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?