Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni

MS

Mr David Skinner

Vérifié par Feefo

3 years ago

Ce que Mr David Skinner a dit à propos de Kuoni:

They were very thorough in checking every aspect of our proposed holiday to ensure it met our needs.

Richard

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 07/06/2023

0

MB

Mr Philip Bell

Vérifié par Feefo

Aylesbury

3 years ago

Ce que Mr Philip Bell a dit à propos de Kuoni:

Great personalised service

We had excellent service when booking a special celebratory holiday. The first hand knowledge of the hotels was extremely helpful

Cheryl

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 07/06/2023

0

Client de confiance

Vérifié par Feefo

3 years ago

Always use Kuoni for special holidays.

Professional, listened to our requirements and were prepared when we arrived. The person dealing with us was not a cruise expert (we all have to start somewhere) but he was supported by the manager...

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Adam

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Kind Regards Adam Lane Store Manager

Date d'achat : 01/06/2023

0

MH

Mr Robert Holmes

Vérifié par Feefo

3 years ago

Ce que Mr Robert Holmes a dit à propos de Kuoni:

Very quiet in store had the full attention and advice of all staff to tailor the best holiday

Mary

Kuoni

3 years ago

Hi Bob - thankyou for your feedback. Glad we were able to help find a lovely holiday for you to look forward to! Regards Mary

Date d'achat : 05/06/2023

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Client de confiance

Vérifié par Feefo

3 years ago

Easy and confident way of booking my holiday of a life time

The travel consultant Nicola was lovely, very knowledgeable about the resort and journey. Kept me updated on the process of booking

Date d'achat : 02/06/2023

0

MC

Mrs Rachel Collinson

Vérifié par Feefo

Durham

3 years ago

Ce que Mrs Rachel Collinson a dit à propos de Kuoni:

Amazing customer service

Michael provided amazing service from the moment we entered the store, right through to communicating via email to the point booking. He was patient, listened, answered multiple questions and he...

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Date d'achat : 05/06/2023

0

MS

Mrs Gillian Smith

Vérifié par Feefo

3 years ago

Ce que Mrs Gillian Smith a dit à propos de Kuoni:

Helpful and able to give different options & advice

Plenty of options based in my requirements Able to quote different options on the phone Able to negotiate

Alison

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 30/05/2023

0

Client de confiance

Vérifié par Feefo

3 years ago

Jo at Chichester was fantastic, very helpful, we will definitely be back to book our next one,

Date d'achat : 05/06/2023

0

MW

Mrs Sarah Wray

Vérifié par Feefo

3 years ago

Ce que Mrs Sarah Wray a dit à propos de Kuoni:

Excellent booking experience

Hannah was brilliant. I live in the US and she was hugely accommodating as regards contacting me with an eight hour time difference.

Lynn

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 12/05/2023

0

MN

Mrs Yvonne Nicklin

Vérifié par Feefo

Stafford

3 years ago

Ce que Mrs Yvonne Nicklin a dit à propos de Kuoni:

A positive start to our trip

Originally enquired with another high street travel agent who could not provide the required itinerary and thought Kuoni would be too costly. However, I was pleasantly surprised when I made the...

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Cheryl

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 04/06/2023

0

Kuoni Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?