Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni

Afficher tous les 7,150 commentaires

Client de confiance

Vérifié par Feefo

3 years ago

Excellent, Chris was exceptionally helpful

Chris

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 25/07/2023

Mrs Mary Sales

Vérifié par Feefo

Great Bookham, Leatherhead

3 years ago

Ce que Mrs Mary Sales a dit à propos de Kuoni:

Hopefully there will now be permanent staff at the Guildford store!

Very friendly and helpful member of staff at the Guildford store! Has followed up with telephone calls and emails since the booking.

Jack

Kuoni

3 years ago

Thank you so much for your review, Mary. I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the team here in Guildford. We look forward to assisting you both into the future on more Kuoni holidays. Kindest regards, Jack

Date d'achat : 27/07/2023

Mr Colin Barber

Vérifié par Feefo

3 years ago

Ce que Mr Colin Barber a dit à propos de Kuoni:

As an experienced Maldives visitor, it is always good to talk to Agents who

The Agent asked all the right questions politely.

Alison

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 27/07/2023

Mr Michael Cant

Vérifié par Feefo

3 years ago

Ce que Mr Michael Cant a dit à propos de Kuoni:

Exceptional service went beyond expectations to find the right package

Worked in excess of their hours to solve flights and obtain the best price

Alison

Kuoni

3 years ago

Date d'achat : 27/07/2023

Mr Adam Broom

Vérifié par Feefo

3 years ago

Ce que Mr Adam Broom a dit à propos de Kuoni:

Above and beyond

I would like to thank Vicky Bignell for her support in a booking a holiday. Despite Vicky closing up as I arrived she let me in and found a great holiday with the added complexity of my wife having...

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Ricky

Kuoni

3 years ago

Hello Adam Thank you for taking the time to leave us a review. Thank you also for your kind words relating to the service you received from Vicky. Vicky certainly is an asset to the team, I'm delighted you were beyond pleased with her service. We hope you are looking forward to your escape and we look forward to crafting your next escape soon. Kind regards Ricky Store Manager Kuoni Milton Keynes

Date d'achat : 31/07/2023

Mrs Dominique Pierson

Vérifié par Feefo

3 years ago

Ce que Mrs Dominique Pierson a dit à propos de Kuoni:

Efficient, knowledgeable, dependable

So helpful, jumped straight on my booking which was time sensitive, secured the booking and was so kind to send confirmation straightaway. I didn’t need to worry about hotels or flights, she knew...

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James

Kuoni

3 years ago

Date d'achat : 28/07/2023

Lynn

Vérifié par Feefo

EDINBURGH

3 years ago

Ce que Lynn a dit à propos de Kuoni:

Exceptional service and quality

Kuoni were able to quickly understand my requirements with professionalism and quickly responded with a detailed quote. The overall experience in the travel shop was very enjoyable and I couldn't...

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Catrina

Kuoni

3 years ago

Thank you so much for your review. We just wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 26/07/2023

Client de confiance

Vérifié par Feefo

3 years ago

I responded to an emailed advertisement. Prompt service. Understood exactly what I was looking for from this holiday for my wife and myself. Easy to communicate with by email and phone.

Lynn

Kuoni

3 years ago

Date d'achat : 23/07/2023

Mr Jeremy Clifford

Vérifié par Feefo

3 years ago

Ce que Mr Jeremy Clifford a dit à propos de Kuoni:

Great short break booked

Asked Mel, my travel expert to find something special for our 30th anniversary and she came up with a wonderful short trip via a sister company.

Nicole

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Mel that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 25/07/2023

Client de confiance

Vérifié par Feefo

3 years ago

Really informative and helpful

Dev

Kuoni

3 years ago

I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Aaron that crafted your journey. Many thanks for allowing us to create and craft this spectacular Costa Rican Adventure. Kind Regards Dev Armugam Store Manager

Date d'achat : 27/07/2023

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Feefo Ecolabels

Voir 3 badges supplémentaires

Ces badges vérifient que les déclarations environnementales de Kuoni sont claires et précises, afin que vous puissiez être sûr de faire des achats durables. Développé en partenariat avec Ethy.

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Kuoni Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?