Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni

Client de confiance

Vérifié par Feefo

3 years ago

Excellent service and no pressure to book. Easy to make an appointment and Stephen at the Cambridge branch was first class. Really happy with our booking.

Stephen

Kuoni

3 years ago

Thank you so much for your review. I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. It was my pleasure to assist you with your holiday plans. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Stephen.

Date d'achat : 03/08/2023

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MP

Mr Shaun Phoenix

Vérifié par Feefo

Liverpool

3 years ago

Ce que Mr Shaun Phoenix a dit à propos de Kuoni:

So helpful and knowledgeable.

Megan helped us so much. We didn’t have a clue where we wanted to go but visiting the store and listening to her advice was priceless. Everyone in the store was lovely and had excellent knowledge...

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Kerry

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 03/08/2023

0

MM

Mr Naresh Mistry

Vérifié par Feefo

3 years ago

Ce que Mr Naresh Mistry a dit à propos de Kuoni:

The staff were knowledgable and professional, courteous and pleasant, having spent sufficient time to learn my requirements for a holiday to the Far East. Their suggestions of hotels and destinations...

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Kerry

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 01/08/2023

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Client de confiance

Vérifié par Feefo

3 years ago

Very helpful and lots of options

Incredibly helpful providing lots of options for us to consider and responding to our comments and feedback.

Melissa

Kuoni

3 years ago

Thank you for your lovely feedback, I will make sure this is passed onto your travel expert.

Date d'achat : 29/07/2023

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Client de confiance

Vérifié par Feefo

3 years ago

Excellent

Excellent service. Will book again.

Leigh

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 02/08/2023

0

PE

Peter

Vérifié par Feefo

Leicestershire

3 years ago

Ce que Peter a dit à propos de Kuoni:

Helpful, efficient and attention to detail. Graeme has produced an itinerary that completely meets our requests and came up with some great suggestions. We are looking forward to taking this...

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Catrina

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 29/07/2023

0

MG

Mrs Sandra Gowling

Vérifié par Feefo

3 years ago

Ce que Mrs Sandra Gowling a dit à propos de Kuoni:

Exceptional Service

The staff were very helpful and knowledgable. They were friendly without being over bearing and pushy. They also remembered me from previous visits with my late husband. They made me feel so welcome.

Ricky

Kuoni

3 years ago

Hello Sandra Thank you for your kind review. It has been our pleasure crafting your escape to a destination you have always wanted to visit. We very much appreciate you coming to see us again and assure you of our continued service. Thank you again. Kind regards Ricky Store Manager Kuoni Milton Keynes

Date d'achat : 01/08/2023

0

DO

Donna

Vérifié par Feefo

Kings lynn

3 years ago

Ce que Donna a dit à propos de Kuoni:

Expertise at its best

Due to the expertise and efficient personal service. Made the whole booking of a once in a lifetime trip stress free

Stephen

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 01/08/2023

0

MP

Mrs Porto

Vérifié par Feefo

Cambridge

3 years ago

Ce que Mrs Porto a dit à propos de Kuoni:

Vow renewal in Paradise.

When I filled out my quotation,I really needed to speak to someone as my booking was a bit more complicated, I spoke with Jayne she was amazing sorted everything out, we are now set to renew our vows...

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Holly

Kuoni

3 years ago

Dear Lewis Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming special Holiday with us. Best wishes Holly

Date d'achat : 01/08/2023

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Client de confiance

Vérifié par Feefo

3 years ago

Online/phone booking with Kuoni

The whole process was excellent. I saved a quote and Michael contacted me. He spent almost an hour finding the perfect holiday for our needs. He was friendly and genuinely cared about helping us. In...

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Date d'achat : 01/08/2023

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