Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni

Afficher tous les 7,157 commentaires

Mr Robert Powles

Vérifié par Feefo

3 years ago

Ce que Mr Robert Powles a dit à propos de Kuoni:

Excellent service as expected

Very responsive staff and positive experience. Melissa was extremely helpful and made sure the trip was special.

Victoria

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Melissa that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 07/09/2023

Mr Ian Mitchell

Vérifié par Feefo

3 years ago

Ce que Mr Ian Mitchell a dit à propos de Kuoni:

Great Personal Service

The personal service Ricky and Florence provided was fabulous, nothing was too much trouble for them. We have struggled to get this level of service elsewhere, something that is very important to...

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Ricky

Kuoni

3 years ago

Hello Ian Thank you for leaving us a review and for your kind words about the service you received from Florence and Ricky. I'm delighted you had a great booking experience in store and received the excellent service we pride ourselves on, we hope you are looking forward to your escape. Thank you again. Kind regards Vicky Assistant Manager Kuoni Milton Keynes

Date d'achat : 06/09/2023

Mrs Linda Sernberg

Vérifié par Feefo

3 years ago

Ce que Mrs Linda Sernberg a dit à propos de Kuoni:

Kuoni booking for New York

Always a pleasure to go into such a friendly travel agents. They make you feel really welcome and nothing is too much trouble. Great efficient service every time.

Charlotte

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 06/09/2023

Miss Joanne Hedges

Vérifié par Feefo

3 years ago

Ce que Miss Joanne Hedges a dit à propos de Kuoni:

Great booking experience

Superb experience. Eve worked through a number of options with me to find what was best for us and suited our budget. Her knowledge of the hotels, locations and travel processes meant she could plan...

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James

Kuoni

3 years ago

Thank you so much for your comments, lovely to hear.

Date d'achat : 06/09/2023

Mr James Fox

Vérifié par Feefo

3 years ago

Ce que Mr James Fox a dit à propos de Kuoni:

Helped us plan our dream honeymoon

We first went in to get ideas and costs in June and thought we made it clear we weren’t in a position to book at that point, Emma, was super understand and helpful. She gave us plenty of ideas and...

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Nicole

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 02/09/2023

Mrs Angela Everett

Vérifié par Feefo

3 years ago

Ce que Mrs Angela Everett a dit à propos de Kuoni:

Expert knowledge and personal support and knowledge, kind snd interested

Our holiday was booked through Susan Brown, at Kuoni , who was amazing. Went out of her way to source a holiday for our 40th Wedding Anniversary, very easy to talk to, good country knowledge and...

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Lynn

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Mrs Angela Everett

3 years ago

You should be very proud and I like to give credit where it’s due 😊

Lynn

Kuoni

3 years ago

Thank you so much Mrs Everett. Kind Regards Lynn

Date d'achat : 05/09/2023

Miss Holly Storer

Vérifié par Feefo

3 years ago

Ce que Miss Holly Storer a dit à propos de Kuoni:

Helpful, stress free and no pressure

Amy was super helpful and sent us tailored quotes to have a think about, we then had to change our budget last minute and she got straight to sending us new quotes. There was no pressure and she was...

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Melissa

Kuoni

3 years ago

Hi Holly, Thank you for your lovely feedback, I am so pleased you found Amy so helpful and we will look forward to seeing you again soon.

Date d'achat : 05/09/2023

Travel Angels

Vérifié par Feefo

3 years ago

Ce que Travel Angels a dit à propos de Kuoni:

Perfect as always

I am an agent and always have expert advice and professional service with Kuoni - I tend to use the same agents, always

Lynn

Kuoni

3 years ago

Date d'achat : 02/09/2023

Mrs Alison Tumber

Vérifié par Feefo

3 years ago

Ce que Mrs Alison Tumber a dit à propos de Kuoni:

Kuoni - the travel experts in the know

I was made to feel very welcome and both travel experts that I spoke to listened carefully to what I was looking for and come up with a holiday that fitted my brief and the dates exactly at a...

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Date d'achat : 01/09/2023

Mrs Anna Pearce

Vérifié par Feefo

3 years ago

Ce que Mrs Anna Pearce a dit à propos de Kuoni:

Excellent advice & help with our trip to Vietnam & Cambodia

Kay was very knowledgable about the area and hotels, excursions, rooms etc. She built our trip with care & helped advise us of opportunities & options available to us. She understood our holiday...

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Kelly

Kuoni

3 years ago

Thank you so much for your review. As the assistant manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 02/09/2023

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Feefo Ecolabels

Voir 3 badges supplémentaires

Ces badges vérifient que les déclarations environnementales de Kuoni sont claires et précises, afin que vous puissiez être sûr de faire des achats durables. Développé en partenariat avec Ethy.

Voir d’autres badges

Pourquoi faire confiance aux avis de Feefo ?

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Kuoni Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?