Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni

Afficher tous les 7,160 commentaires

Mr Stephen Richards

Vérifié par Feefo

Cheltenham

3 years ago

Ce que Mr Stephen Richards a dit à propos de Kuoni:

How to turn a negative into a positive!

Having had our honeymoon cancelled by a well known tour operator we were quite stressed. We’d had our honeymoon booked for 20 months, so for this to happen only weeks before we were due to go was...

Lire plus

Amy

Kuoni

2 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Fiona who crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 16/09/2023

Mrs Anne Ritchie

Vérifié par Feefo

Ayr

3 years ago

Ce que Mrs Anne Ritchie a dit à propos de Kuoni:

Speedy and efficient.

Natalie emailed my itinerary then called me next day to confirm, talking me through the itinerary. She then completed arrangements and emailed confirmation. She was very efficient.

Lynn

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 18/09/2023

Client de confiance

Vérifié par Feefo

3 years ago

Just an all over great service. Quickly resolved queries and very knowledgeable team

Leigh

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 26/09/2023

Mr Anthony Airey

Vérifié par Feefo

Rotherham

3 years ago

Ce que Mr Anthony Airey a dit à propos de Kuoni:

Villa/hotel search-Portugal.

Julie(Meadowhall)-brilliant as usual.Nothing too much trouble-worked hard to find options/solutions.

Dev

Kuoni

2 years ago

Many thanks for taking the time to comment on the Kuoni Sheffield Service. I will most certainly pass these comments to Julie. Additionally many thanks for the continued loyalty to Kuoni Sheffield. Kindest Dev Armugam Store Manager

Date d'achat : 26/09/2023

Client de confiance

Vérifié par Feefo

3 years ago

Great Service

Very helpful and knowledgeable staff.

Kelly

Kuoni

3 years ago

Thank you so much for your review. I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 26/09/2023

Client de confiance

Vérifié par Feefo

3 years ago

Fast, accurate and competitive

I made a request for a quote using the website form and within an hour I had a call from Charlotte. We discussed a few details and an hour later she had put together a package. By the end of the day,...

Lire plus

Susan

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert Charlotte that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 22/09/2023

Mrs Michelle Bowater

Vérifié par Feefo

Burton Latimer

3 years ago

Ce que Mrs Michelle Bowater a dit à propos de Kuoni:

Smooth booking

We were greeted well, offered refreshments and were listened to. Unfortunately weren’t able to book on the day due to P&O being closed on a Sunday and booking account access hadn’t been set up for...

Lire plus

Ricky

Kuoni

2 years ago

Dear Michelle, Thank you for your review, glad to hear you were well looked after. I am pleased to advise our online booking portal is now working, so we hope to not have any future issues when the supplier is closed Thank you again Ricky Manager Kuoni Milton Keynes

Date d'achat : 25/09/2023

Client de confiance

Vérifié par Feefo

3 years ago

Flexible and committed

Emma was committed to getting the right booking. I think we did over 15 quotes and combinations. Flexible to call me at any time

Alison

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert, Emma who crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 14/09/2023

Client de confiance

Vérifié par Feefo

3 years ago

You won’t be disappointed.

Metrocentre store premises welcoming and the fronts a great team. Helpful, knowledgeable and efficient staff. Great customer service: prior to booking, during vacation and on return. Have booked...

Lire plus

Date d'achat : 19/09/2023

Client de confiance

Vérifié par Feefo

3 years ago

Holiday

The staff were helpful, and attentive. They also advised of alternatives to the destination and facilities at the different hotels Very knowledgeable on our destination to advise best options to...

Lire plus

Chris

Kuoni

2 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 22/09/2023

Vous n’avez pas été invité(e) à fournir un avis ?

Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Feefo Ecolabels

Voir 3 badges supplémentaires

Ces badges vérifient que les déclarations environnementales de Kuoni sont claires et précises, afin que vous puissiez être sûr de faire des achats durables. Développé en partenariat avec Ethy.

Voir d’autres badges

Pourquoi faire confiance aux avis de Feefo ?

En savoir plus sur Feefo

Kuoni Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?