Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni

MJ

Mr Paul Johnson

Vérifié par Feefo

Cheshire

3 years ago

Ce que Mr Paul Johnson a dit à propos de Kuoni:

preliminary stage

A bit early for a questionnaire I am only in the preliminary stage but so far I am impressed.

Alison

Kuoni

2 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 29/09/2023

0

Client de confiance

Vérifié par Feefo

3 years ago

You can talk to a human being

Very helpful and talked me through what I needed gave me time to think about dates and what prices we wanted to pay no pressure called me back when she said she call very all good

Holly

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 22/09/2023

0

Client de confiance

Vérifié par Feefo

3 years ago

Absolutely fantastic service

We’ve not been abroad for 25 years and we’re really nervous. The girls in Store were absolutely fantastic. Very knowledgeable and nothing was too much trouble. They also went that extra mile which...

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Date d'achat : 28/09/2023

0

Client de confiance

Vérifié par Feefo

3 years ago

Very satisfied customer.

James was very helpful, patient and efficient. I am very grateful and we are both looking forward to our holiday in Barbados.

Date d'achat : 28/09/2023

0

AN

Amy N

Vérifié par Feefo

Harrogate

3 years ago

Ce que Amy N a dit à propos de Kuoni:

Helpful and knowledgeable staff

Arrived 10mins before closing, very helpful and knowledgable staff talked us through the options and took details to work up some prices once the shops reopened

Samantha

Kuoni

3 years ago

Hi Amy, Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Kindest Regards Sam

Date d'achat : 28/09/2023

0

Client de confiance

Vérifié par Feefo

3 years ago

Friendly

Very informative and friendly

Nicole

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 28/09/2023

0

DP

Dr Sharon Parry

Vérifié par Feefo

Cardiff

3 years ago

Ce que Dr Sharon Parry a dit à propos de Kuoni:

Very patient and knowledgeable

Excellent experience booking with Gemma. She was very knowledgeable and patient as we selected the best fight for us.

Holly

Kuoni

3 years ago

Dear Sharon Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Best wishes Holly

Date d'achat : 28/09/2023

0

Client de confiance

Vérifié par Feefo

3 years ago

Our perfect honeymoon booking

We booked our honeymoon via Kuoni. Megan was really receptive to our ideas and adapted the plans based on what we were interested in, how we wanted to travel, etc. We were delighted with the service...

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Kerry

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 19/08/2023

0

MA

Mr Gregory Armstrong

Vérifié par Feefo

Evesham

3 years ago

Ce que Mr Gregory Armstrong a dit à propos de Kuoni:

Outstanding experience!

Outstanding service from Amy. So knowledgeable and helpful making our decision so much easier. Nothing was too much trouble. We have never booked a cruise before and so had no experience to fall back...

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Amy

Kuoni

2 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 23/09/2023

0

Client de confiance

Vérifié par Feefo

3 years ago

Kirsty was very helpful and professional

Kirsty

Kuoni

2 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 27/09/2023

0

Kuoni Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?