Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni

Afficher tous les 7,168 commentaires

Client de confiance

Vérifié par Feefo

2 years ago

Amazing service delivering a fabulous holiday

Megan and Lauren in the Kuoni Trafford Centre store were fantastic and a real credit to their manager Kerry. Recently, I dealt firstly with Megan who listened carefully to our holiday wishes and...

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Kerry

Kuoni

2 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 04/10/2023

Marilyn

Vérifié par Feefo

Horley

2 years ago

Ce que Marilyn a dit à propos de Kuoni:

Great customer service from Kuoni!

Very helpful customer service which meant I was able to book a very important holiday over the phone, following an attempt to book online. Nothing wrong with the Kuoni online booking process - simply...

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Samuel

Kuoni

2 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Daisy who booked your holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 11/10/2023

Client de confiance

Vérifié par Feefo

2 years ago

As usual Kerry was fantastic … took the time to work through options to get us an amazing holiday booked .

Kerry

Kuoni

2 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. I am truly grateful for your kind words. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 26/09/2023

Client de confiance

Vérifié par Feefo

2 years ago

We went into Kuoni in Guildford to book a flight only. Marianne was very helpful and printed off everything we needed and a nice coffee.

Date d'achat : 11/10/2023

Mrs Emma Johnson

Vérifié par Feefo

Hampshire

2 years ago

Ce que Mrs Emma Johnson a dit à propos de Kuoni:

Dream Booking Process

The booking process with Kuoni is a dream. Cassie Brake was wonderful to deal with. She was quick to respond to our many questions, demonstrating destination knowledge, professionalism, and patience...

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Holly

Kuoni

2 years ago

Dear Emma, Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Cassie who crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Best wishes Holly

Date d'achat : 10/10/2023

Aaron Lake

Vérifié par Feefo

Peterborough

2 years ago

Ce que Aaron Lake a dit à propos de Kuoni:

Incredible Service

The whole kuoni indian ocean team have been nothing but short of amazing, whilst Alix was in Vietnam everyone went above and beyond for me and the client, i did initially have another quote from a...

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Samuel

Kuoni

2 years ago

Thank you so much for your review. As the manager of Alix's team, I will pass on to her your wonderful feedback. Please do let Alix or the team know if we can be of any assistance in the future.

Date d'achat : 12/10/2023

Client de confiance

Vérifié par Feefo

2 years ago

1sr Class Service

Every member of staff has travel experience to share and advise on holiday destinations. This really helps build the perfect holidays for our family.

Date d'achat : 11/10/2023

Client de confiance

Vérifié par Feefo

2 years ago

Faultless

Faultless. Friendly and efficient staff. Alternatives that we had not considered were raised and proved more suitable. Able to sort out our requirements in a few hours even though we changed our...

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Richard

Kuoni

2 years ago

Thank you so much for your review. Thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 10/10/2023

Vérifié par Feefo

Cambridge

2 years ago

Ce que RB a dit à propos de Kuoni:

Great booking experience

Amazing experience given short notice to re-arrange a holiday due to circumstances in Middle East. Alix was super efficient and really helpful throughout and have no hesitation recommending Kuoni.

Samuel

Kuoni

2 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 09/10/2023

Client de confiance

Vérifié par Feefo

2 years ago

As always excellent

Efficient and helpful

Alison

Kuoni

2 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 10/10/2023

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Feefo Ecolabels

Voir 3 badges supplémentaires

Ces badges vérifient que les déclarations environnementales de Kuoni sont claires et précises, afin que vous puissiez être sûr de faire des achats durables. Développé en partenariat avec Ethy.

Voir d’autres badges

Pourquoi faire confiance aux avis de Feefo ?

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Kuoni Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?