Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni

Afficher tous les 7,168 commentaires

Client de confiance

Vérifié par Feefo

2 years ago

Date d'achat : 11/10/2023

Client de confiance

Vérifié par Feefo

2 years ago

So far so good. Also would be very nice not to bombard me with emails when I have yet travelled.

Lauren

Kuoni

2 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 12/10/2023

Client de confiance

Vérifié par Feefo

2 years ago

Date d'achat : 14/10/2023

Client de confiance

Vérifié par Feefo

2 years ago

Brilliant - easy process and great recommendations

Alix , was friendly and gave great recommendations. Equally , she listened to what we wanted and our expectations and worked them into the quote . This is the first time I have booked with Kuoni and...

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Samuel

Kuoni

2 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Alix. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Sam.

Date d'achat : 14/10/2023

Mrs Sarah Morrey

Vérifié par Feefo

Guernsey

2 years ago

Ce que Mrs Sarah Morrey a dit à propos de Kuoni:

Excellent Service

Very good. Jo came back quickly with a quote even though it wasn’t a Kuoni hotel. She made adjustments to the quote in a very timely manner and booked the exact seats we wanted on BA, having...

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Alison

Kuoni

2 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 07/10/2023

Client de confiance

Vérifié par Feefo

2 years ago

Kuoni all the way

Absolutely fantastic Cheryl and Charlotte at the Chester branch are amazing, professional and lovely to speak to.

Charlotte

Kuoni

2 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 13/10/2023

Client de confiance

Vérifié par Feefo

2 years ago

As previously indicated, Graeme Crocker at your Edinburgh store could not have been more helpful or informative. He was very knowledgeable but went to great lengths to find answers to our questions...

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Date d'achat : 13/10/2023

Client de confiance

Vérifié par Feefo

2 years ago

Excellent Service

Lynsey was extremely professional, knowledgeable and efficient. We felt very confident and happy with our booking. Our previous travel agent closed, and we decided to book with Kuoni. We definitely...

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Ricky

Kuoni

2 years ago

Hello Thank you for kindly taking the time to leave us a review. Delighted to read Lynsey looked after you and crafted your perfect escape. We appreciate you allowing us to do so, we look forward to crafting many more journeys for you. Kind regards Ricky Store manager Kuoni Milton Keynes

Date d'achat : 12/10/2023

Mr David Linley

Vérifié par Feefo

Knaresborough

2 years ago

Samantha

Kuoni

2 years ago

Dear David, Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. If there is anything you think we could look to improve on for future, please do not hestiate in contacting me as any feedback is always well received. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Kindest Regards Sam

Date d'achat : 02/10/2023

Jayne Simmonds

Vérifié par Feefo

Chichester

2 years ago

Ce que Jayne Simmonds a dit à propos de Kuoni:

Paradise

Excellent! Jo Goddard was absoluately brilliant. Everything was explained to us. Jo even explained about the different BA seating classes. She gave us the different price options on the holiday...

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Date d'achat : 11/10/2023

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Feefo Ecolabels

Voir 3 badges supplémentaires

Ces badges vérifient que les déclarations environnementales de Kuoni sont claires et précises, afin que vous puissiez être sûr de faire des achats durables. Développé en partenariat avec Ethy.

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Kuoni Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?