Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur jetlinecruise.com | Avis sur le service client de https://www.feefo.com/reviews/jetlinecruise-com | Feefo

Afficher tous les 3,523 commentaires

Fiona Holmes

5 years ago

Date d'achat : 05/10/2019

Ce que Fiona Holmes a dit à propos de jetlinecruise.com:

Excellent trip yet again

Just returned from my second cruise booked with jetline. Another painless experience with all transfers etc taken care of and at a price I couldn't match elsewhere. Their customer service is...

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Kallum

jetlinecruise.com

5 years ago

Hello Fiona, We are glad to hear that you once again had a excellent cruise. It is great to hear that you decided to book with us again, we look forward to hopefully booking your next adventure soon. Regards, Kallum

Avis sur des produits

Client de confiance

5 years ago

Date d'achat : 18/07/2019

GREAT HOLIDAY WELL ORGANISED AND GOOD VALUE FOR MONEY

ARRANGEMENT OF HOTELS, FLIGHTS AND TRANSFERS WERE VERY GOOD. THE CRUISE WAS AS DESCRIBED

Avis sur des produits

Client de confiance

5 years ago

Date d'achat : 18/02/2019

Need to check every detail of your holiday to ensure correct booking

Poor attention to detail, requiring us to check all information, Outbound flight to California, for a cruise from Chile. Return flight to Canada instead of Heathrow. Above only spotted because I am...

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Avis sur des produits

Trusted Customer

Wirral

5 years ago

Date d'achat : 21/07/2018

Ce que Trusted Customer a dit à propos de jetlinecruise.com:

Great value holiday

This is our 2nd cruise booked with Jetline. As much as they can they kept us informed it upcoming information.

Avis sur des produits

Client de confiance

5 years ago

Date d'achat : 02/10/2019

All was booked with no problems at all

The service and help I received from Jetline was really good. They were very professional and courteous. Will definitely use them again.

Kallum

jetlinecruise.com

5 years ago

Hello, Thank you for taking the time to leave us a review, we look forward to booking with you again in the foreseeable future. Regards, Kallum

Avis sur des produits

Client de confiance

5 years ago

Date d'achat : 03/01/2020

This company met all my expectations

Prince was very efficient and the transfers/hotel/cruise all met my expectations

Kallum

jetlinecruise.com

5 years ago

Hello, We are glad that we met all of your expectations, Prince will be happy to hear this. Regards, Kallum

Avis sur des produits

Gillian Hack

5 years ago

Date d'achat : 16/11/2019

Ce que Gillian Hack a dit à propos de jetlinecruise.com:

A credit to Jetline

Very professional and very pleasant. A credit to your company. Also extremely knowledgeable in our booking.

Kallum

jetlinecruise.com

5 years ago

Hello Gillian, Thank you for your review, we are pleased to hear you rated our company service! Regards, Kallum

Avis sur des produits

Client de confiance

5 years ago

Date d'achat : 26/07/2019

Transportation arrangements/companies used very poor.

The GetTransfer transport from the cruise terminal to Epic Hotel Miami never turned up.The carrier Michael Goldin never replied to voice messages, not even to say he couldn't do the transfer. Despite...

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Avis sur des produits

Karlene Davis

5 years ago

Date d'achat : 20/05/2019

Ce que Karlene Davis a dit à propos de jetlinecruise.com:

Once the cruise was booked communication seemed impersonal.

Efficient and responsive communication but the time of flight departure was incorrect.

Kallum

jetlinecruise.com

5 years ago

Hi Karlene, We are sorry to hear about the flight time being incorrect, was this on the original booking documents you received from us? We are aware plane times do change however you would of been made aware of this. If not, then we will run this through the admin team to see what went wrong. Regards, Kallum

Karlene Davis

5 years ago

Two separate times was on the documentation which I received from Jetline.

Avis sur des produits

Kallum

jetlinecruise.com

5 years ago

We are sorry to hear about the distress caused on your cruise. We will make our product team aware of your comments.

Karlene Davis

5 years ago

Jetline should have informed us that a large number of passengers would embark twice during the cruise in Martinique (2000) and Guadeloupe (800). Services were designed around the needs of the majority French speaking guests.

Client de confiance

5 years ago

Date d'achat : 13/02/2019

More scrutiny needed

As expected

Kallum

jetlinecruise.com

5 years ago

Hi, We are sorry to hear you think we need more scrutiny. We always aim to make sure our attention to detail and critical observation skills are as expected of us. We will make our training department aware of your review, thank you. Regards, Kallum

Avis sur des produits

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À propos de jetlinecruise.com

As independent travel advisors specialising in cruise holidays; our aim is to secure the best cruise deals, constantly sourcing innovative and unique cruise deals that represent value for money. We deal with all the major cruise lines, so our dedicated and experienced cruise specialists are always on hand to offer you impartial advice, enabling you to find the cruise you want, at a price you’ll love.

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020 8447 2086

Jetline Cruise, 7b High Street, Barnet, Hertfordshire, London, Greater London, EN5 5UE, United Kingdom

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jetlinecruise.com Commentaires

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Eclipse(2,250) commentaires en plus sur ce produitVoir le site Internet du produitVERY NICE BALCONY TYPE CABIN WITH GOOD SIZE BATHROOM. THE SHIP'S INTERIOR WAS CONTEMPORARY AND MODERN. THE FOOD WAS OK BUT NOT EXCEPTIONAL. THE ENTERTAINMENT IN THE THEATRE WAS FAIRLY GOOD...Tout lire

MS Zaandam(2,250) commentaires en plus sur ce produitVoir le site Internet du produitEnjoyed the holiday

Voyager of the Seas(2,250) commentaires en plus sur ce produitVoir le site Internet du produitGreat value for money holiday/cruise!

norwegian gem(2,250) commentaires en plus sur ce produitVoir le site Internet du produitThe cruise I booked all went smoothly. No problems arose at all.

Fascination(2,250) commentaires en plus sur ce produitVoir le site Internet du produitWe enjoyed the cruise but the ship was often too cold from A/c and music too loud in public areas. Otherwise great experience. We were well looked after!

Azura(2,250) commentaires en plus sur ce produitVoir le site Internet du produitEverything was perfect. A really good cruise.

Crown Princess(2,250) commentaires en plus sur ce produitVoir le site Internet du produitExcellent all round.

Preziosa(2,250) commentaires en plus sur ce produitVoir le site Internet du produitApart from the embarkation in Barbados, there was 4 other embarkations and safety drills in Martinique and Guadeloupe. Very disruptive to 2 week passengers. Food on the ship terrible.

Ruby Princess(2,250) commentaires en plus sur ce produitVoir le site Internet du produitTired old ship with limited leisure facilities. In need of refurbishment.

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?