Excellent, friendly service - the representative knew the resort and gave great advice.
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Partager
Client de confiance
Vérifié par Feefo
12 years ago
We were impressed by the prompt response and very helpful customer service.
We would be happy…
We were impressed by the prompt response and very helpful customer service.
We would be happy to use your company again.
Holiday Gems
Holiday Gems
12 years ago
It is always gratifying to receive compliments for our staff who, we believe, rate amongst the best !
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Partager
Client de confiance
Vérifié par Feefo
12 years ago
I had not realised the cost of the phone call to book the holiday (£14.00)- never…
I had not realised the cost of the phone call to book the holiday (£14.00)- never again will I use an 08 number. The chap I booked with said he will email me the details - 24 hours later I had not...
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Holiday Gems
Holiday Gems
12 years ago
We sincerely apologise for inconvenience caused during your booking process. We are concerned that your call cost indicates a call duration of 2hour 20 minutes which would be most excessive and we have never known a call to take this time. Should you wish we will always call back or respond to an email. We regret that the agent had a one letter spelling error on your email address which has now been corrected and you should be in receipt of all yor documentation. We do trust that your holiday may now proceed without further issue.
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
Your rep couldnt have been more polite and helpful
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
very friendly and competent very polite advisor and very helpful
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Partager
Client de confiance
Vérifié par Feefo
12 years ago
quick efficient got just what I wanted good rep no 159
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Partager
Client de confiance
Vérifié par Feefo
12 years ago
Agent 159 handled my call very efficiently and in a friendly and helpful way. I…
Agent 159 handled my call very efficiently and in a friendly and helpful way. I received a pleasant email to confirm my booking promptly afterwards.
Holiday Gems
Holiday Gems
12 years ago
Thank you for such positive feedback. The agent and sales manager will be advised
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
Operator was very helpful and patient with all my requests as I was unsure which…
Operator was very helpful and patient with all my requests as I was unsure which holiday I wanted. Would recommend the company.
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
Carol 124 was a fantastic help to getting my booking sorted out.
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
I rang to inquire about booking a holiday and was dealt with by Julie, she was…
I rang to inquire about booking a holiday and was dealt with by Julie, she was very pleasant, friendly and helpful. I was happy with the customer support.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
