Nothing was too much trouble for the agent who dealt with my booking.
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Client de confiance
Vérifié par Feefo
12 years ago
The sales assistant was very helpful and professional
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Client de confiance
Vérifié par Feefo
12 years ago
When I got to the hotel it turns out you had to be over sixteen…
When I got to the hotel it turns out you had to be over sixteen to be in the hotel the hotel had changed its name 3 days ago my son was 14 so we couldn't stay their that what upsets me 3 times at...
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Holiday Gems
Holiday Gems
12 years ago
We regret that you have had this experience in resort. Having checked the notes on your booking it would appear that when receiving your call it was transferred immediately to our UK suppliers to resolve the issue as per the procedures and protocol. Please email your issues to us on customerliaison@holidaygems.co.uk and we will investigate the matter and endeavour to resolve it on your behalf.
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Client de confiance
Vérifié par Feefo
12 years ago
very good no prob to date
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Client de confiance
Vérifié par Feefo
12 years ago
Very quick and efficient
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Client de confiance
Vérifié par Feefo
12 years ago
Gary was very helpful & polite, he has a lovely manner dealing with customers, he…
Gary was very helpful & polite, he has a lovely manner dealing with customers, he made everything easy
Client de confiance
12 years ago
Excellent company, I have used this company several times
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Client de confiance
Vérifié par Feefo
12 years ago
The service was excellent,I made an error when booking and this was rectified straight away.no…
The service was excellent,I made an error when booking and this was rectified straight away.no problems and customer advisor was very helpful.
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Client de confiance
Vérifié par Feefo
12 years ago
Not long to wait for operator. Extremely efficient, very helpful and I was able to…
Not long to wait for operator. Extremely efficient, very helpful and I was able to book with you immediately. No complaints whatsoever - just compliments on your friendly and efficient staff.
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Client de confiance
Vérifié par Feefo
12 years ago
The problem I have is that the cost of the holiday on the web page…
The problem I have is that the cost of the holiday on the web page is always a few hundred pounds less than the final cost . Also luggage cost should be made clear
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Client de confiance
Vérifié par Feefo
12 years ago
Chloe was very helpful in getting what I needed and she done it with such…
Chloe was very helpful in getting what I needed and she done it with such passion and understanding , she took the call and then returned the call straight back which I thought was excellent as not...
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
