Streight forward to book. Very good deal. Thought we had booked but later got a call to say we had to pay a further £50. The representative was perfectly friendly and cival but having to pay more...
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0
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MO
Mr Liban omar
Vérifié par Feefo
3 years ago
Ce que Mr Liban omar a dit à propos de Holiday Gems:
Decent
So far no complaints booked my holiday through website was easy and I received my paperwork promptly, haven't spoken to anyone since booking but a follow up call would have been nice just to explain...
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Client de confiance
Vérifié par Feefo
3 years ago
Website easy to use had 1 little error but a lovely lady Courtney telephoned me and sorted it out.
0
Partager
MD
Mr Roderick Davidson
Vérifié par Feefo
3 years ago
Ce que Mr Roderick Davidson a dit à propos de Holiday Gems:
The site was so easy to use.
So easy to use and find all the information I needed to book my holiday.Also I have flights booked with Ryanair and they were in contact with me explaining what I needed to do at their end
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Partager
MI
Mrs Sarah Ingham
Vérifié par Feefo
3 years ago
Ce que Mrs Sarah Ingham a dit à propos de Holiday Gems:
Lily was very helpful, got us a good deal in the end.
0
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Client de confiance
Vérifié par Feefo
3 years ago
Good experience.
This was an easy-to-use website - lots of choices on offer.
0
Partager
Client de confiance
Vérifié par Feefo
3 years ago
Unreliable and not good service!!
Booked holiday and even received my booking number. Then I got a txt message 4 days later to call and make another booking which was £100 more as my original booking did not go through. Really...
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Review Team
Holiday Gems
3 years ago
Hello we feel you have misunderstood how our website operates, you received your order number not the confirmed booking number. Your order failed at the payment stage so you were contacted with a new quote if you wanted to proceed. This is the process and you accepted the booking terms and conditions online which advise about that. We are sorry you were not able to take advantage of the lower because of this but do not agree our service is unprofessional because of it when we clearly explain on our terms of use.
1
Partager
Client de confiance
Vérifié par Feefo
3 years ago
Short break
Easy to follow and trouble free would recommend to friends and family
0
Partager
MB
Mr Mark Bibby
Vérifié par Feefo
Romford
3 years ago
Ce que Mr Mark Bibby a dit à propos de Holiday Gems:
Very good value package and easy to use website
Really helpful English call centre and staff were very helpful in all aspects of my calls.
0
Partager
MC
Mrs Nicola Crick
Vérifié par Feefo
3 years ago
Ce que Mrs Nicola Crick a dit à propos de Holiday Gems:
Go for it
I would recommend however had to add luggage on which cost more as was not given the option when booking
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
