Appalling communications. They don't reply to phone call queries and don't trust them to do what they say they will have done.
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Avis sur des produits
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have”
Date d'achat : 02/02/2021
0
Partager
MT
Mr Martin Tonks
Manchester
5 years ago
Ce que Mr Martin Tonks a dit à propos de Fresh Insurance Services:
Appalling communications. I have had an ongoing dispute re the settlement exclusion in my policy for a number of years now. I forwarded a structural survey to Fresh to forward to the insurance...
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Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Avis sur des produits
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Date d'achat : 02/02/2021
0
Partager
MB
Mrs Sylvia Bickerton
Warrington
5 years ago
Ce que Mrs Sylvia Bickerton a dit à propos de Fresh Insurance Services:
As usual, a first class service. Always extremely polite and helpful.
Avis sur des produits
Date d'achat : 30/01/2021
0
Partager
MN
Mr Charles Newbury
5 years ago
Ce que Mr Charles Newbury a dit à propos de Fresh Insurance Services:
phoned about cost of insurance as cheaper for a new customer than for me who was renewing for a third time and have not claimed. Phoned but received a curt 'take it or leave it' reply from your...
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Sarah
Fresh Insurance Services
5 years ago
Thank you very much for your feedback. At Fresh we always try and ensure that both our existing customers and new customers receive the best price available unique to their circumstances. I understand that the discrepancy was caused by mismatched details between the web and telephone quotation you received. This has now been rectified and I believe you have now received the correct price for your policy.Thank you for renewing with us and I hope you give us the opportunity to get this right first time for you next year.
Avis sur des produits
Sarah
Fresh Insurance Services
5 years ago
Thank you for renewing with us again this year.
Date d'achat : 27/01/2021
0
Partager
Client de confiance
5 years ago
They were responsive and addressed my issues well
Avis sur des produits
Date d'achat : 28/01/2021
0
Partager
MM
Mr & Mrs Mitchell
Staffoed
5 years ago
Ce que Mr & Mrs Mitchell a dit à propos de Fresh Insurance Services:
100% assistance with all queries. The staff went the extra mile in dealing with problems. I would recommend Fresh Insurance to all friends and relatives.
Avis sur des produits
Date d'achat : 27/01/2021
0
Partager
Client de confiance
5 years ago
Excellent customer service
Avis sur des produits
Date d'achat : 22/12/2020
0
Partager
Client de confiance
5 years ago
Quick efficient service.
Avis sur des produits
Date d'achat : 26/01/2021
0
Partager
MM
Mr Trevor Maybourne
5 years ago
Ce que Mr Trevor Maybourne a dit à propos de Fresh Insurance Services:
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
