I have used Fresh for several years now. Living in a non standard property the have always found me the lowest prices. This year, they did as promised and matched a lower price I’d found. I can’t...
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Avis sur des produits
Date d'achat : 07/02/2021
0
Partager
MB
Mr Paul Bown
5 years ago
Ce que Mr Paul Bown a dit à propos de Fresh Insurance Services:
The Customer Advisor didn't seem too enthusiastic, but overall he was helpful.
Avis sur des produits
Date d'achat : 05/02/2021
0
Partager
Client de confiance
5 years ago
Suffices, but where premiums change significantly there is no explanation or comparatives provided. Auto-renewal is, in my opinion, not necessarily in the customer's interest
Sarah
Fresh Insurance Services
5 years ago
Thank you for your feedback. We value all customer feedback and will share your comments internally with the various relevant teams.
Avis sur des produits
Sarah
Fresh Insurance Services
5 years ago
Thank you for your feedback. We will share this feedback internally with the relevant teams.
Date d'achat : 06/02/2021
0
Partager
MJ
Mr Gordon Jones
Barnard Castle
5 years ago
Ce que Mr Gordon Jones a dit à propos de Fresh Insurance Services:
Not received promised refund from change over from one house policy to new house policy over a month now
Sarah
Fresh Insurance Services
5 years ago
Thank you for providing feedback to us. I understand that you have now confirmed that your refund has been received. I am sorry that there was a delay in you receiving this and that you had to contact us again. We have taken your feedback on board and will look to see how we improve this ongoing. If there is anything else at all we can help with please do let us know.
MJ
Mr Gordon Jones
5 years ago
Yes finally received refund and more than expected so delighted with attitude of staff on phone response
Avis sur des produits
Sarah
Fresh Insurance Services
5 years ago
Thanks for your great feedback to our policy and prices.
MJ
Mr Gordon Jones
5 years ago
Great attitude by staff on phone, polite and went the extra mile
Date d'achat : 21/12/2020
0
Partager
MW
Mr Hugh Watt
5 years ago
Ce que Mr Hugh Watt a dit à propos de Fresh Insurance Services:
When renewing my home building insurance the Fresh team were really helpful, friendly and they helped me get the same deal as the previous year, which I was really glad about.
Avis sur des produits
Date d'achat : 05/02/2021
0
Partager
Client de confiance
5 years ago
The lady on the other end of the phone gave me an easy to understand and well reasoned protocol for subsidence insurance of buildings following work done on them. I have been having a lot of issues...
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Avis sur des produits
Date d'achat : 04/02/2021
0
Partager
MT
Mr Stephen Tarry
5 years ago
Ce que Mr Stephen Tarry a dit à propos de Fresh Insurance Services:
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
