Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Freedom Insurance Services Ltd

Afficher tous les 3,264 commentaires

Client de confiance

7 years ago

Very efficient service and easy to use website

I made an error when taking out the policy on-line I had mt husbands pre existing medical conditions on my name and vice versa. I telephoned and explained my error, this was rectified and the amended...

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Len

Freedom Insurance Services Ltd

7 years ago

Good morning,

Thank you for the compliments on the service you received and I am happy we were able to resolve any issues you encountered. Have a great trip!

Kind regards, Len.

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Freedom Insurance Services Ltd:

Very happy with Freedom Insurance

Second time using Freedom for my holiday. Considering I have a long term illness their quotes are always good. Their website is so easy to navigate too.

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Freedom Insurance Services Ltd:

Quick and simple online form

Quick easy and used several time !

Client de confiance

7 years ago

I have used Freedom Insurance in the past and found them to be very good, and good value on their products

Client de confiance

7 years ago

Great company

Really like Freedom Insurance. Find the new web site a little more difficult to navigate but easier to complete forms. Thank you

Len

Freedom Insurance Services Ltd

7 years ago

Good morning,

I'm happy to hear you found it easier to complete the quotation process this time, we will certainly take on board your feedback about the website. Hope you have a lovely trip.

Kind regards,

Len.

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Freedom Insurance Services Ltd:

No problems at all.

Client de confiance

7 years ago

have used freedom insurance for many years , always had a great affordable quote and cover.

Len

Freedom Insurance Services Ltd

7 years ago

Good afternoon,

Thank you for your repeated custom, it's great to hear you are happy with the service we provide!
We hope you have a pleasant trip in a few weeks time.

Kind regards,

Len.

Client de confiance

7 years ago

It was very straightforward and easy to answer all the medical questions that are required to be filled in. Very user friendly site once logged in.

Len

Freedom Insurance Services Ltd

7 years ago

Good afternoon,

We are glad you found the website easy to navigate! thank you for your feedback.

Kind regards,

Len.

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Freedom Insurance Services Ltd:

Clear and very simple to Complete

Client de confiance

7 years ago

Very frustrating

After entering all the details about my medical conditions I was told that I could not purchase an annual multi trip policy which is fair enough but I was told I could take single trip insurance....

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Len

Freedom Insurance Services Ltd

7 years ago

Good morning,

Thank you for your review, I apologise that you found the process frustrating on our website. We are always aiming to improve our service and I will certainly pass on your comments to our operations department to see if we can change this process in the future. I am happy to see that you succeeded in purchasing single trip cover for your trip.

Kind regards,

Len.

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Pourquoi faire confiance aux avis de Feefo ?

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Freedom Insurance Services Ltd Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?