Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Freedom Insurance Services Ltd

Afficher tous les 3,264 commentaires

Client de confiance

7 years ago

Easy and straightforward

Client de confiance

7 years ago

Very reliable

Yes I would recommend Freedom as I have used them for many years now.

Len

Freedom Insurance Services Ltd

7 years ago

Good afternoon,

Its fantastic to hear that you would recommend us to others, thank you for your kind feedback!

Regards, Len.

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Freedom Insurance Services Ltd:

Reasonable price & relatively easy to purchase online.

Client de confiance

7 years ago

Good service, competetive Insurance.

Very easy to give the information, quick quote and very competitive. Easy to print off from the internet.

Len

Freedom Insurance Services Ltd

7 years ago

Good morning,

Thank you for such positive feedback and its great to hear you are happy with the service and the policy provided! Have a great trip!

Kind regards, Len.

Client de confiance

7 years ago

quick

Client de confiance

7 years ago

I did not eventually buy the insurance as it increased from 149 to over 800 pounds after I was questioned with a follow up phone call. I am expecting a refund now for a void. Transaction

Len

Freedom Insurance Services Ltd

7 years ago

Good morning,

I am sorry that you weren't happy with the price of the policy after we made the amendments needed, to offer an explanation this would have been because the policy you purchased online had the incorrect destination and some significant medical conditions missing that would fall into our declaration. The reason why we check these points when you call us is to make sure you have appropriate cover in place, as if it was left incorrect it would be an invalid policy. Apologies once again, and if you do have any further queries you are more than welcome to call us on 01223 454 290 we are open until 5:30 today.

Kind regards, Len.

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Freedom Insurance Services Ltd:

Good service

With my current health history, it was quite refreshing having not to give long and drawn out history of said complaints. Very Good.

Len

Freedom Insurance Services Ltd

7 years ago

Good morning,

Thank you for leaving a positive review and I am glad you found the process refreshing! All the best for your upcoming trip!

kind regards, Len.

Trusted Customer

London

7 years ago

Ce que Trusted Customer a dit à propos de Freedom Insurance Services Ltd:

Convenient

Easy access. I always buy on line. No to speak to an agent unless I ne

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Freedom Insurance Services Ltd:

Travel Documents

Competitive pricing with a pre existing medical condition but to retrieve the documents after purchasing the policy is a nightmare. Have to set up an account to retrieve documents but then the e mail...

Lire plus

Len

Freedom Insurance Services Ltd

7 years ago

Good morning,

thank you for your compliment on our competitive pricing, however I apologise that you encountered difficulties retrieving the policy documents online. Our operations department have been made aware of this today and will certainly be looking into rectifying this and any ways we can make our processes smoother for our customers. We did receive your message and your documents were posted out yesterday so should be with you soon. Should you require any further assistance please don't hesitate to call us on 01223 454 290.

Kind regards, Len.

Trusted Customer

7 years ago

I do apologise about the feedback I first gave. I was frustrated with trying to download the documents but when reading my e mails I then saw your operations team had responded promptly and confirmed they posted the documents out.

Client de confiance

7 years ago

Online screening was easy, even for my 1 in a million diagnosis. But after paying for the policy I ran into a hiccup with the policy retrieval. It just wouldn't retrieve the documents for me online,...

Lire plus

Len

Freedom Insurance Services Ltd

7 years ago

Good morning,

I apologise about the difficulties you encountered retrieving your policy online and I will advise our operations department to investigate the issue, however its great to hear you were able to receive the documents via email and were happy in the end. I will certainly pass on your thanks to the operator you spoke with.

Kind regards, Len.

Vous n’avez pas été invité(e) à fournir un avis ?

Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Pourquoi faire confiance aux avis de Feefo ?

En savoir plus sur Feefo

Freedom Insurance Services Ltd Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?