Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Flooring Direct Commentaires

https://www.flooringdirect.co.uk/

Lay the foundations for your dream home with Flooring Direct. We'll help you to style your home in the exact way you want it.

Service

avis au cours de l’année écoulée

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Client de confiance

5 years ago

Outstanding product, service and price

Arrived in record time at half the price of other companies, exactly what I ordered, outstanding will be using again and already recommending to others

Allan Slattery

Swansea

5 years ago

Ce que Allan Slattery a dit à propos de Flooring Direct:

Excellent service I ordered samples of flooring as I was unsure of what colour to have Samples came back within 2 days then I ordered our flooring of 4m X 4m on Friday afternoon and I was delivered...

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Client de confiance

5 years ago

Small order

Mine was only a small order of under £10 but the delivery was quick, well packed and good quality carpet protector.

Client de confiance

5 years ago

Quick delivery despite it being during a pandemic , good communication through email. The Vinyl flooring is of great quality and looks fab.

Julie Dwyer

5 years ago

Ce que Julie Dwyer a dit à propos de Flooring Direct:

Poor Quality Grass

I placed an order for 12mm Artificial Grass, my order got delivered to the wrong address, turned up eventually. Tried contacting them but no reply, my emails are not answered either

Client de confiance

5 years ago

Terrible experience

Ordered a coir mat and adhesive spray. Mat is the wrong size and spray can is broken. Have tried contacting company for a replacement without any joy. Have sent emails, left voice messages (when...

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Paul Harrison

5 years ago

Ce que Paul Harrison a dit à propos de Flooring Direct:

Disappointed

3 hours on hold over 4 calls awaiting to specr to customer services and only got though twice. Both times never done what they said they would do. Only after a e mail requesting refund did my parcel...

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Client de confiance

5 years ago

TRULY APPALLING AFTER-SALES "SERVICE" - THEY DON'T GIVE A DAMN

Main item delivered on time and is "OK" but the fixing pins were not included and after a week and two emails, two phone calls and one entry on their website, still SILENCE. TERRIBLE customer service...

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Client de confiance

5 years ago

Meh

I received the wrong order, had to phone 3 days in a row to find out what my options were. Thier email service was not working. Still waiting for my correct order

Client de confiance

5 years ago

OK but..

Excellent communications initially but goods arrived faulted and then very difficult to get a response by phone or email. When contact eventually established, service was again good. Need more phone...

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