Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Flooring Direct

Afficher tous les 1,748 commentaires

Client de confiance

5 years ago

Got There In The End

I have to say that my review might have been a lot worse, but for two reasons. The original flooring, despite being assured that it was on its way, never materialised and it turned out that it was...

Lire plus

Client de confiance

5 years ago

Cowboys !!!!

Received damaged goods, dreadful courier service and appalling customer care. Do not order anything from this company.

Flooring Direct

5 years ago

Hi, We are so sorry to hear that your items were damaged upon delivery. If you have still not managed to get this taken care of by someone in our team, please contact us by phone, email, or social media. Thank you, Flooring Direct Team

Client de confiance

5 years ago

ordered this item two weeks ago but I have not received it. Sent two emails but no reply!

Flooring Direct

5 years ago

Hi, We are sorry to hear about these inconveniences. We hope you have since been assisted in resolving these issues. If you are still seeking help then please contact our team via phone, email, or social media.Thanks, Flooring Direct Team

Kevin Ballance

5 years ago

Ce que Kevin Ballance a dit à propos de Flooring Direct:

Still only received part of my order, 2 months on! They won't respond to my emails!

Flooring Direct

5 years ago

Hi Kevin, We are sorry to hear about these inconveniences. We hope you have since been assisted in resolving these issues. If you are still seeking help then please contact our team via phone, email, or social media.Thanks, Flooring Direct Team

Peter Monks

Warrington

5 years ago

Ce que Peter Monks a dit à propos de Flooring Direct:

fantastic service,more than happy with product.

excellent, first class from start to finish, superb delivery arrived sooner than originally promised

Flooring Direct

5 years ago

Hi Peter, We are so happy you are pleased with our service. We aim to get customers' orders done efficiently and promptly.Thanks, Flooring Direct Team

John Graham

5 years ago

Ce que John Graham a dit à propos de Flooring Direct:

Grweat product, fast delivery

Quick delivery and product excellent. Looks ghreat! I sent off for the sample first, which I highly recommend you do. Sample was decent size and the product came in at a very good price. Good...

Lire plus

Flooring Direct

5 years ago

Hi John, We are so pleased you are impressed with our service and products. We try our best to give our customers the best opportunity to get a real feel for our products prior to ordering. Thank you:) Flooring Direct Team

Rav

5 years ago

Ce que Rav a dit à propos de Flooring Direct:

Terrible. Avoid at all costs.

Absolutely terrible. Avoid. Placed order on 22nd April. Order not despatched so far. Telephone and chat lines down. Asked to cancel the order. Still no response. Ill be taking up chargeback.

Flooring Direct

5 years ago

Hi Ravindra, We are sorry to hear about these inconveniences. We hope you have since been assisted in resolving these issues. If you are still seeking help then please contact our team via phone, email, or social media.Thanks, Flooring Direct Team

Jamie Dowler

5 years ago

Ce que Jamie Dowler a dit à propos de Flooring Direct:

Website made it easy to find a product suitable for my needs and it was delivered quickly and efficiently

Flooring Direct

5 years ago

Hi Jamie, We are so happy you are pleased with our service. We aim to get customers' orders done efficiently and promptly.Thanks, Flooring Direct Team

Client de confiance

5 years ago

Efficient service

Small online order. Service was fine. Products delivered on time and accurately

Flooring Direct

5 years ago

Hi, We are so pleased that you are happy with the service and products you received. Thank you for your custom, we hope you choose Flooring Direct for any future purchases! Many thanks, The Flooring Direct Team

Client de confiance

5 years ago

Courier lost my order

I placed mh order no problem and got a despatched email not long after, then I saw on their website they were experiencing delays so waited the recommended time to send an email. I then sent an email...

Lire plus

Flooring Direct

5 years ago

Hi, We are so sorry you had a negative experience. Unfortunately, we have no control over the product once it leaves us for delivery. Thank you very much for bearing with us during this issue and we hope it has all been resolved. We appreciate all the feedback we receive so we can ensure this doesn't happen again. Thanks, Flooring Direct Team

Vous n’avez pas été invité(e) à fournir un avis ?

Pourquoi faire confiance aux avis de Feefo ?

En savoir plus sur Feefo

Flooring Direct Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?