Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Flooring Direct

Client de confiance

5 years ago

Shocking customer service

The customer service is absolutely shocking. Ordered flooring then received an email days later saying it was out of stock - the staff member said they had rung me multiple times which they had not....

Lire plus

0

Client de confiance

5 years ago

Terrible ,no items received , cant get through to helpline , cut off 3 times , DO NOT USE THIS COMPANY, no matter what good reviews you read, its not worth the risk of losing your money , and the...

Lire plus

Flooring Direct

5 years ago

Hi, We are sorry to hear about these inconveniences. We hope you have since been assisted in resolving these issues. If you are still seeking help then please contact our team via phone, email, or social media.Thanks, Flooring Direct Team

0

VT

Vikki Taylor

5 years ago

Ce que Vikki Taylor a dit à propos de Flooring Direct:

Product arrived quickly, yet to lay it.

Flooring Direct

5 years ago

Hi Vikki, We are so happy you are pleased with our service. We aim to get customers' orders done efficiently and promptly. We hope you are happy wiht the end result!Thanks, Flooring Direct Team

0

Client de confiance

5 years ago

I ordered three different things and the delivery has so far come in two parts and I am waiting for the gripper rods still to come which is very frustrating as the carpet fitters have already been. I...

Lire plus

Flooring Direct

5 years ago

Hi, We apologise for any inconvenience this has caused. We hope these issues have since been resolved and you have managed to finish the fitting. Thanks, Flooring Direct Team

0

CB

COLIN BURGESS

5 years ago

Ce que COLIN BURGESS a dit à propos de Flooring Direct:

not good

absolute rubbish you need to get a decent courier service that does not loose items

Flooring Direct

5 years ago

Hi Colin, We are sorry to hear about these inconveniences. We hope you have since been assisted in resolving these issues. If you are still seeking help then please contact our team via phone, email, or social media.Thanks, Flooring Direct Team

1

Client de confiance

5 years ago

Poor service

Product has not arrived. Contacted by email with no response.

Flooring Direct

5 years ago

Hi, We are sorry to hear about these inconveniences. We hope you have since been assisted in resolving these issues. If you are still seeking help then please contact our team via phone, email, or social media.Thanks, Flooring Direct Team

0

Client de confiance

5 years ago

After paying for 5boxes I only received 4 and trying to get someone to sort

Replace my missing box of egger flooring

Flooring Direct

5 years ago

Hi, We are sorry to hear about these inconveniences. We hope you have since been assisted in resolving these issues. If you are still seeking help then please contact our team via phone, email, or social media.Thanks, Flooring Direct Team

0

Client de confiance

5 years ago

All great,

Flooring Direct

5 years ago

Hi, We are so happy you are pleased with our service. We hope you return for any future needs. Thanks, Flooring Direct Team:)

0

LP

Lorraine Pratt

5 years ago

Ce que Lorraine Pratt a dit à propos de Flooring Direct:

Great service and good quality for price

Flooring Direct

5 years ago

Hi, We are so happy you are pleased with our service. We aim to get customers' orders done efficiently and promptly.Thanks, Flooring Direct Team

0

Client de confiance

5 years ago

Very happy with the quality and was delivered exactly when said.

Flooring Direct

5 years ago

Hi, We are so happy you are pleased with our service. We aim to get customers' orders done efficiently and promptly.Thanks, Flooring Direct Team

0

Flooring Direct Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?