Lay the foundations for your dream home with Flooring Direct. We'll help you to style your home in the exact way you want it.
Service
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avis au cours de l’année écoulée
Flooring Direct n’est plus un client actif de Feefo
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PB
Paul Bunyan
5 years ago
Ce que Paul Bunyan a dit à propos de Flooring Direct:
Stay well away from this company
Product never arrived, no customer service replies, had to get PayPal to get my money back, DO NOT USE THIS COMPANY
Flooring Direct
Flooring Direct
5 years ago
Hi Paul,
We are so sorry to hear that you experienced an issue with our service. If there is anything further we can do for you, please try reaching out to our customer service team again via email, phone, or by our socials!
Thanks,
Flooring Direct Team
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Partager
Client de confiance
5 years ago
Do not use this company
Ordered a trim on a 2-3 day delivery. After 2 weeks it still has not arrived, no answer to repeated emails, no one ever picks up the phone (despite calling twice a day) No tracking provided.
I have...
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Flooring Direct
Flooring Direct
5 years ago
Hi, We are so sorry to hear you have had these problems. To try and resolve these issues please try and reach out to our customer service team. We can be contacted on social media, as well as by phone and email! We hope to be of aid to you!Thanks,Flooring Direct Team
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Partager
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Marek Sebest
5 years ago
Ce que Marek Sebest a dit à propos de Flooring Direct:
We have been waiting for our order to arrive for 3 weeks now. Been in touch with customer service no help at all
Flooring Direct
Flooring Direct
5 years ago
Hi Mark,
We are so sorry to hear you have had this problem. If you are still experiencing trouble with your order, please contact us via email, phone, or social media accounts. All of our contact details are available on our website. We hope to get this resolved for you!
Thank you,
Flooring Direct Team
0
Partager
CF
Christian Furniss
5 years ago
Ce que Christian Furniss a dit à propos de Flooring Direct:
Disgusting service
Appalling service. Underlay ordered 3 weeks ago - I was charged straight away and still no sign of the order. No reply on emails and getting through on the phone is almost impossible. Whenever I can...
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Flooring Direct
Flooring Direct
5 years ago
Hi Christian,
We are really sorry you have experienced these issues. We hope you have been helped to fix these problems. If you are still waiting for your products please contact us via phone, email, or social media. Our customer service team will be happy to work with you to resolve this.
Thank you,
Flooring Direct Team
1
Partager
BF
Brian Ferguson
5 years ago
Ce que Brian Ferguson a dit à propos de Flooring Direct:
astro turf
very polite and quick delivery perfect thank you
Flooring Direct
Flooring Direct
5 years ago
Hi Brian, We are happy to hear that you were pleased with our astroturf! We aim to get the whole process done swiftly and efficiently.Thanks!Flooring Direct Team
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Partager
Client de confiance
5 years ago
Supports médiatiques téléchargés
Voir tous les supports médiatiques (4)
I do NOT RECOMMEND!
Horrible customer service. Nobody answered the phone, after 30Calls still no information about return demaged goods. I want my money back so take this demaged floor! Never had so many problems with...
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Flooring Direct
Flooring Direct
5 years ago
Hi, We are so sorry to hear you have had a negative experience. We hope that these issues have since been resolved. If you are still searching for help, please contact our team by phone, email, or social media.Thanks, Flooring Direct Team
1
Partager
CH
Clare Harris
5 years ago
Ce que Clare Harris a dit à propos de Flooring Direct:
Great quality artificial grass.
Excellent.
Flooring Direct
Flooring Direct
5 years ago
Hi Clare,
We are so happy that you are pleased with our artificial grass. We work hard to make sure our products are top quality for our customers.
Thanks!
Flooring Direct Team
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Partager
Client de confiance
5 years ago
Excellent service, delivery was quick and good quantity artificial grass.
Flooring Direct
Flooring Direct
5 years ago
Hi,
We are so happy to hear you are pleased with our service and our products were delivered efficiently. We aim to provide a prompt service!
Thanks,
Flooring Direct Team
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Partager
Client de confiance
5 years ago
No product to review yet
Has still not arrived and I have received no correspondence.
Flooring Direct
Flooring Direct
5 years ago
Hi,
We hope that you have received some assistance regarding these problems. Please contact us if you are still experiencing these issues. Our team will be happy to help via phone, email, or social media.
Thanks
Flooring Direct Team
0
Partager
AH
Andrew Heeley
5 years ago
Ce que Andrew Heeley a dit à propos de Flooring Direct:
Ok.
Delivery time was excellent, colours were as per advertised, it was a bit thin and the delivery driver threw it through the front door...
Flooring Direct
Flooring Direct
5 years ago
Hi Andrew,
We are pleased to hear our service was prompt. If you head over to our website, we have flooring accessories such as underlay which helps make the flooring more comfortable underfoot. We apologise for how our delivery couriers handled your item, we will be sure to look into this for you!
Thanks,
Flooring Direct Team
Flooring Direct deliver state-of-the-art carpet and flooring materials to people all over the UK. Our wealth of experience and buying power has enabled us to source some of the very best products and brands on the market and to sell them at the most competitive prices. We buy from the top manufacturers of carpet & flooring, both in the UK and overseas.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Flooring Direct deliver state-of-the-art carpet and flooring materials to people all over the UK. Our wealth of experience and buying power has enabled us to source some of the very best products and brands on the market and to sell them at the most competitive prices. We buy from the top manufacturers of carpet & flooring, both in the UK and overseas.