Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Flooring Direct Commentaires

https://www.flooringdirect.co.uk/

Lay the foundations for your dream home with Flooring Direct. We'll help you to style your home in the exact way you want it.

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Client de confiance

5 years ago

Poor customer service when thins go wrong

They have a policy of only sending replacement items when you have returned their faulty item and they have received it. They cut it too short..took over a week to come..courier picked up the item...

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Client de confiance

5 years ago

Stock availability

Had to get a refund on flooring which was out of stock. The website should not allow a sale to go through if not in stock. I was notified and refund promptly. Other than that , great website and...

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Client de confiance

5 years ago

Exellent Service Don't Bother To look Elsewhere

Excellent delivery time considering the countries present position arrived in two days carpet was over the size I ordered felt back which fitted perfectly OK with existing underlay and existing...

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Client de confiance

5 years ago

Great range with good prices. Firstly ordered samples which arrived within a few days. I ordered my chosen flooring during lockdown and although I was advised this would take a lot longer than normal...

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Client de confiance

5 years ago

Great service - easy ordering, quick and safe delivery and quality products

Easy to order on their website and delivery very prompt. Really happy with the quality of the products and would definitely buy again from this company. Would happily recommend

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Client de confiance

5 years ago

Great quality product for good price

Great product at decent price, delivered within 2 days. Perfect!

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Client de confiance

5 years ago

Pleasantly surprised

Amazing service. I was worried when I ordered a week before my flooring contractor needed the beading. Called a working day later to check if all was well. CUST service chased the courier to see why...

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TC

Trusted Customer

5 years ago

Ce que Trusted Customer a dit à propos de Flooring Direct:

Great product

Great product at the right price from the great people so therefore awesome service received.

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AO

Ann Orchard

Plymouth

5 years ago

Ce que Ann Orchard a dit à propos de Flooring Direct:

I would definitely use you again and recommend you to friends and family good quality and a speedy delivery

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Client de confiance

5 years ago

All good , but underlay is slightly rippled , So it doesn't lie flat to the floor

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