Ce que Trusted Customer a dit à propos de FlashRouters:
Flash routers has changed quite a bit since I bought my linksys wrt3200acm. I paid for the upgrade firmware. The support was as bad as I have ever had. Chats and emails were not immediately responded...
I bought a refurbished Netgear 6250 5 Months ago and already defect.
I removed and throw away the plastic housing for better cooling so no chance to warranty replacement altough there is still ca....
The router only supports Private Internet access and it slows down the connection to 1/3rd Without the VPN active, the connection is awesome and fast.
Security options are limited and very...
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Avis sur des produits
Date d'achat : 03/11/2019
0
Partager
TC
Trusted Customer
6 years ago
Ce que Trusted Customer a dit à propos de FlashRouters:
Slow & poor customer service. Had to sell it & buy something else.
Glad to be of assistance. We offer our customers customized service plan options, including email, live chat, and one-on-one support sessions. Feel free to visit the service plan page on our site, or reach out to our support team for more information.
support rep was inattentive to what I was communicating. His troubleshooting was pointless since I'd already tried everything he suggested. Early on I mentioned I preferred an online remote...
Customer service is horrible. Never returned calls, delayed and vague responses when communicating via messenger. Obviously your employees lack proper training.
Bad decision to purchase from your Co.
Avis sur des produits
Date d'achat : 10/11/2019
0
Partager
TC
Trusted Customer
6 years ago
Ce que Trusted Customer a dit à propos de FlashRouters:
Support was not able to fix problem where VPN settings on router would randomly revert from "Bypass VPN" to "default" on all devices which basically render the device useless since it would not...
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