Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

FareDepot Commentaires

http://www.faredepot.com

Very Cheap International Flights | Low International Airfare

Service

avis au cours de l’année écoulée

Afficher tous les 374 commentaires

FareDepot Customer

Seattle

9 years ago

Ce que FareDepot Customer a dit à propos de FareDepot:

Jenky credit card processing, bad customer service.

Most frustrating booking experience ever. I'm still not 100% sure we have tickets. I don't trust them at all.

Ryan

FareDepot

9 years ago

HI Nicole,

We appreciate your valuable feedback.

We apologize for the inconvenience in your travel booking experience.

We are currently renovating our system, the way we process and confirm tickets. If you still have not gotten your ticket please don't hesitate to call or email us at sales@faredepot.com.

Thank you,

Michael

Support Manager

Client de confiance

9 years ago

It was all good.

FareDepot Customer

USA

9 years ago

Ce que FareDepot Customer a dit à propos de FareDepot:

The worst experience

I booked with you a flight ticket, but after 3 or 4 days you cancelled my booking. I lost 60$ for my international card fees. What the bad service you have?????? It is the first time i heard a...

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Ryan

FareDepot

9 years ago

Hi Salim,

We appreciate your valuable feedback.

We apologize for the inconvenience in your travel booking experience.

We are renovating our system to process and confirm transactions in a timely fashion. Having to deal with frauds on a day to day basis we have to take extra precautions like security questions to ensure everything is correct.

If you have any questions or concerns please don't hesitate to call or email us at sales@faredepot.com.

Thank you,

Michael

Support Manager

Client de confiance

9 years ago

So long as the flights work out, would recommend them heartily.

The price was excellent. Only concern was we couldn't get seat assignments, but perhaps this had nothing to do with Fare Depot.

FareDepot Customer

Marquette

9 years ago

Ce que FareDepot Customer a dit à propos de FareDepot:

Great price.

Easy to book. Price was good. Didn't see a place to enter frequent flyer numbers but a phone call took care of that. Haven't flown yet but don't foresee any problems as the airline was able to...

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FareDepot Customer

Marquette

9 years ago

Ce que FareDepot Customer a dit à propos de FareDepot:

Great price!

Purchase was easy. Prices were good. Didn't see a place to enter my frequent flyer number but they took care of that with a phone call.

Client de confiance

9 years ago

A little confusion to begin with, but it turned out fine.

FareDepot Customer

9 years ago

Ce que FareDepot Customer a dit à propos de FareDepot:

Really happy with the service. Very helpful customer service.

FareDepot Customer

NEWYORK

9 years ago

Ce que FareDepot Customer a dit à propos de FareDepot:

AVOID BOOKING WITH THIS COMPANY..........

Communication was very bad when trying to sort mistakes no one answers the phone, then the flight details were in correct so after a long conversation with the airline they got to the bottom of it...

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Ryan

FareDepot

9 years ago

Hi Michael,

We appreciate your valuable feedback.

We apologize for the inconvenience in your travel booking experience.

We are currently renovating the way we process and confirm transaction. If you still have not gotten your matter resolved please don't hesitate to call or email us at sales@faredepot.com.

Thank you,

Michael

Support Manager

Client de confiance

9 years ago

I was very happy with the service and the follow-up.

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