Merchant Logo

ExoticDirect Commentaires

Classé
Exceptionnel
Service
4.9
/5

5

4

3

2

1

68

7

1

0

0

76

avis au cours de l’année écoulée

Afficher tous les 1,924 commentaires
TC
Trusted Customer
7 years ago
Date d'achat : 30/12/2017
Ce que Trusted Customer a dit à propos de ExoticDirect:
Reward customer loyalty
I have been a loyal customer for 3 years and renewed each year and have another policy with you yet the price never goes down. I only renewed with you because you’re the only ones i could find who...

Tout lire
Merchant Logo
Alison
ExoticDirect
7 years ago
Dear Zoe,

Thank you for your feedback.

We do incentivise clients with your policy type and I will email you directly.

Kind regards
Exotic Direct Team
TC
Trusted Customer
Chester
7 years ago
Date d'achat : 22/12/2017
Ce que Trusted Customer a dit à propos de ExoticDirect:
Such an easy experience. Correspondence to tell me when it will renew and how much and that's it. All done. Couldn't be more straight forward. Thank you
Merchant Logo
Alison
ExoticDirect
7 years ago
Hi Rachel,

Thank you for your review, so pleased you found the experience easy and straight forward, it's very nice to hear!

Kind regards
Exotic Direct Team


TC
Trusted Customer
7 years ago
Date d'achat : 28/12/2017
Ce que Trusted Customer a dit à propos de ExoticDirect:
Excellent service
Excellent easy claims procedure, full payout for my little ferret after her operation. It's great to have a company who insure exotic pets. I'm so glad I got my ferret insured. Thank you Exotic...

Tout lire
Merchant Logo
Hayley
ExoticDirect
7 years ago
Hi Deborah, Thank you so much for taking the time to send your review. Your comments are really important to us and we are glad we could help you following your ferret's operation. We hope recovery is swift.

Have a really nice day.

The Exotic Direct Claims Team.
TC
Trusted Customer
Basildon
7 years ago
Date d'achat : 02/01/2018
Ce que Trusted Customer a dit à propos de ExoticDirect:
Easy to renew, very reasonably priced, never had a problem. Both my Bearded Dragons insured with you.
Merchant Logo
Alison
ExoticDirect
7 years ago
Hi Sara, Thanks so much for your feedback, really pleased your happy with your renewal & that both your Bearded Dragons are insured with us.
À propos de ExoticDirect
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Tout lire
1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom
Award

Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Pourquoi faire confiance aux avis de Feefo ?

À propos de ExoticDirect
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.