Shocking email response asking for flights to be paid in full within 4 hour
Sent an email asking for full payment of flights within a 4 hour timescale for a holiday in November then went you try to call they are closed. Need to wait a weekend to see if we still have a...
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Customer support
Destination 2
3 years ago
Hello we are sorry your flight ticket was subject to the airline requiring immediate full payment in order to secure the seat, this is beyond our control but is explained in our booking terms that you ticked to accept. Airlines may take this action to ensure they have passengers committed to travelling and to determine demand. When this happens, you will be notified and given a choice in which you may either pay in full at that time or pay at your originally arranged balance due date. Attempts were made to contact you prior to our department being closed for the weekend and we can only sympathise with the frustration this may have caused, the team will make every effort to address the flight aspect for you and be in touch via normal channels.
Client de confiance
3 years ago
Still awaiting contact, might want to actually do what you say
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Partager
MT
MR STEPHEN THORNING
3 years ago
Ce que MR STEPHEN THORNING a dit à propos de Destination 2:
Really helpful and all booked efficiently.
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Partager
ME
Miss Nicole Eagles
3 years ago
Ce que Miss Nicole Eagles a dit à propos de Destination 2:
Very Happy
Great prices and easy booking process. Confirmation came very quickly and included everything I needed ready for my trip in November.
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Partager
MB
Mrs Deborah Backhouse
3 years ago
Ce que Mrs Deborah Backhouse a dit à propos de Destination 2:
Amazing service Gemma was so helpful and price was good,would book again.
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Partager
Client de confiance
3 years ago
Very helpful on phone and explained things very clearly
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Partager
MM
Mrs Shirley Matthews
3 years ago
Ce que Mrs Shirley Matthews a dit à propos de Destination 2:
very helpful
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Partager
Client de confiance
3 years ago
No frills but speedy phone service
I knew what I wanted when I rang, but the charming Andy led me through the procedure quickly, efficiently and cheaply with no added costs. Substantially cheaper than a well known rival. That part...
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Client de confiance
3 years ago
Very professional
I'll certainly recommend Destination2 to anyone, which I've already done. This is the third time that I've used the company. They always take care of all the fine details
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Partager
MP
Mr Russell Perry
3 years ago
Ce que Mr Russell Perry a dit à propos de Destination 2:
Easy to use
They were very competitive on the costs and were easy to book.
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Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
