Pleased with assistance, information given and queries answered. Appreciated time to discuss purchase without assistant present, but good service provided when required.
Cousins was fine carpet was fitted late 7pm by son of fitter who told me his dad had been taken ill, ripple in carpet, called fitter who has had heart bypass said would ask his son, no contact, paid...
Lire plus
Hannah Nielen-Groen
Cousins Furniture
9 years ago
Thank you for taking the time to leave us feedback.
We do appreciate it.We have passed your comments along to the store you ordered from and they have been in touch with the fitters to contact you regarding the door bar.
Once again, thank you for taking the time to leave us feedback.
I had very good service at your shop. The only problem is that now the actual turning of the mattress is very much more difficult than I expected. It is a major operation and I have to do it alone.
We are sorry that you are having issues moving your mattress due to the weight.
Harrison (the manufacturer of your bed) are committed to producing beds of the highest quality and only use the finest quality materials in their beds and mattresses. It is this dedication to quality that leads to the mattress being heavy.
We hope that you enjoy your new bed and that it gives you many many good night's sleep.
Staff attentive when appropriate. They give you time to browse then ask if they can assist and are very helpful always. Price of furniture very good given standard and quality. We continue ue to buy...
Lire plus
Date d'achat : 16/09/2016
0
Partager
TC
Trusted Customer
Vérifié par Feefo
Birmingham
9 years ago
Ce que Trusted Customer a dit à propos de Cousins Furniture:
They were very helpful showing us round trying out sofas
Avis sur des produits
Hannah Nielen-Groen
Cousins Furniture
9 years ago
Thank you for taking the time to leave us feedback. We do appreciate it. We are sorry that you are not pleased with your sofa. Unfortunately, as we are sure you can appreciate, the preferred comfort level of a sofa is a very personal thing and we can only apologise that in this case you don't seem to have found the best match for you.
Hannah Nielen-Groen
Cousins Furniture
9 years ago
Thank you for taking the time to leave us feedback. We do appreciate it. We are sorry that you are not pleased with your sofa. Unfortunately, as we are sure you can appreciate, the preferred comfort level of a sofa is a very personal thing and we can only apologise that in this case you don't seem to have found the best match for you.
Date d'achat : 13/07/2016
0
Partager
TC
Trusted Customer
Vérifié par Feefo
Birmingham
9 years ago
Ce que Trusted Customer a dit à propos de Cousins Furniture:
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
