OK service - easy and quick when you place the order.
Could be fantastic if they delivered the articles ordered "in the same speed".
Waited till the end of the told period and when I contacted...
We do apologize that you did not receive the experience you wanted. This is not an experience we want our customers to have and we do hope this does not affect your next visit with us at Cousins Furniture. We do hope your dining table looks wonderful in your home.
We do sincerely apologise that we have given you the wrong delivery from the warehouse. We assure you that it is not in our intention to cause any inconvenience that you have experienced.
As you have received the wrong items from our warehouse, we have investigated into your order and can confirm that we have delivered the correct items the day after your original delivery.
Again, we do apologise to cause you any inconvenience and we do hope this does not affect your next visit with us at Cousins Furniture Store. Hope you are enjoying your products!
The website is not user friendly, on looking at the beds there is no link to the headboards which should be an obvious link sale.
On the bed I was looking at there was no measurement details for the...
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Cousins Furniture Stores
Cousins Furniture
11 years ago
We apologize that you were not happy with the navigation of our website. However as reference, any of our headboards will fit the same size bed for example any of the double headboards will fit a double bed. There is a tab located under Beds and Bedroom called ‘Headboards’ and this displays all of the ones that we currently sell.
We have also checked our website and there is a depth dimension for the bed stated as 59cm and this is the divan base and the mattress together. We apologize for the reply that you received as we were unable to trace your order therefore we were doing our best to help you with your purchase.
We sincerely hope that this hasn't deterred you from shopping with Cousins Furniture in the future.
served by the manager who was very helpful, we collected the table & chairs a few days later they had all been very carefully wrapped. Very pleased with the store & manager we will be calling again...
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Cousins Furniture Stores
Cousins Furniture
11 years ago
We are very happy that you had a lovely experience at Cousins Furniture store! Hope your dining table and chairs look wonderful in your home.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
