A chairbed ordered beginning December with a promise to be here before Christmas as it was needed for family arrived January 2nd . Many phone. Calls no response.no reply to my letter of complaint...
Lire plus
Cousins Furniture Stores
Cousins Furniture
11 years ago
Thank you for taking the time to leave us feedback.
We are sorry that you had issues with your order.
We raised your issue with the store you purchased from for you and I believe that the store manager contacted you today to resolve the matter and offer a gesture of goodwill.
We hope that you are happy with the outcome and sincerely hope that this experience will not stop you shopping with us in the future.
Avis sur des produits
Date d'achat : 26/11/2014
0
Partager
Client de confiance
Vérifié par Feefo
11 years ago
Very impressed with the store and sales people who were very helpful
Very helpful staff ,understood what we were looking for, got good quality furniture at a reasonable price.
Cousins Furniture Stores
Cousins Furniture
11 years ago
Fantastic to hear that you have received great customer service at Cousins Furniture Store. We do hope you are enjoying your purchase and do hope to see you soon!
Please advise delivery drivers to ensure use of a CLEAN DUST SHEET or only walk on one side of dust sheet, we had a white carpet and had to clean carpet after drivers left ? it would have been easier...
Lire plus
Avis sur des produits
Date d'achat : 21/09/2014
0
Partager
Client de confiance
Vérifié par Feefo
11 years ago
no surprises all done as stated by salesman
Avis sur des produits
Date d'achat : 30/11/2014
0
Partager
Client de confiance
Vérifié par Feefo
11 years ago
Salesman was very helpful not pushy at all and was very helpful
I was disappointed at the considerable delivery charge added once I placed my order
Cousins Furniture Stores
Cousins Furniture
11 years ago
Our apologise if you feel that you were not happy with our delivery charge. However, as a prestigious furniture company we do have to have a competitive delivery charge. We do hope this does not affect your next visit with us at Cousins Furniture.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
