Good, friendly service, but we were very disappointed when, two weeks after we had placed our order, Cousins phoned us to say that they couldn't get the chair for us in our chosen fabric, so we had...
The service provided by the sales person was excellent. He was there when I needed advice & assistance regarding details of sofa choice, but did not put us under any pressure to buy, which I really...
But very compact with furniture boxed at the entrance doors
Cousins Furniture Stores
Cousins Furniture
11 years ago
Thank you for taking the time to leave us feedback. Unfortunately, as the products were bought in our clearance event and, as such, were sold as seen and inspected by yourself at the time of purchase all we can do is apologise that the table was not in the condition you expected.
If you wish to discuss the matter further please do not hesitate to contact our customer service department who will be able to give you further information regarding any potential options you may have with regard to getting the table leg repaired.
Once again thank you for taking the time to leave us feedback and we hope that you will shop with us again in the future.
Delivery was promised within 3-5 weeks and I had this in writing. After 6 weeks had passed I had to chase the order with no definite answer. After 7 weeks I called again and eventually my sofa was...
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Cousins Furniture Stores
Cousins Furniture
11 years ago
Thank you for taking the time to leave us feedback, we can only apologise that there was a delay to your order.
We are also sorry that you were not kept updated on the progress of your order. Please accept our assurances that this is not normal practice and that your comments have been passed on to the relevant people.
Once again, thank you for taking the time to leave us feedback and we hope that this experience will not prevent you from shopping with us again in the future.
Avis sur des produits
Date d'achat : 30/12/2014
0
Partager
Client de confiance
Vérifié par Feefo
11 years ago
Will not shop elsewhere for home items
Avis sur des produits
Date d'achat : 25/02/2015
0
Partager
Client de confiance
Vérifié par Feefo
11 years ago
the salesman was very knowledgable and really helped us in making our decision
Avis sur des produits
Date d'achat : 21/02/2015
0
Partager
Client de confiance
Vérifié par Feefo
11 years ago
Always been happy with things brought from cousins
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
