Delivery ridiculously long considering item in stock. Had to call on 4 separate occasions.
Cousins Furniture Stores
Cousins Furniture
11 years ago
We are sorry that you are unhappy with the service you received.
Unfortunately, transferring the item to our Manchester warehouse took longer than expected and we can only apologise for this.
With regard to the chipped laminate please do not hesitate to contact our customer service department on 0121 665 2000 who will be happy to assist you.
We are sorry that you are not happy with the service you received in store and we can only apologise for that.
We are, however, pleased that you are happy with your purchase and hope that you will shop with us again in the future.
Once again, thank you for taking the time to leave us feedback, it is appreciated.
Avis sur des produits
Date d'achat : 11/07/2015
0
Partager
Client de confiance
Vérifié par Feefo
11 years ago
Excellent service
Avis sur des produits
Date d'achat : 02/04/2015
0
Partager
Client de confiance
Vérifié par Feefo
11 years ago
Avis sur des produits
Date d'achat : 03/04/2015
0
Partager
Client de confiance
Vérifié par Feefo
11 years ago
From the salesman to the delivery men every one were perfect, polite and helpful.
Customer service was a poor experience from start to finish, with conflicting information from different members of staff & management, additional costs and late delivery. Totally unsatisfactory.If I...
Would only deliver to our area on Tuesday or Friday. Were unable to specify morning or afternoon, so had to take the whole day off work. Were unable to process card payment over the phone, so had to...
Excellent in store service, not pushy. Delivery earlier than estimated and delivery men did everything, assembled and took aware packing. Can't fault anything.
The delivery lads came on time and were very thorough, cleaning up any packaging etc. They were very respectful of my home and other furniture and even stood for the minute's silence with me that was...
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
