Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur CaminoWays.com

TC

Trusted Customer

Vérifié par Feefo

8 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

All your service was perfect and clients enjoyed their trip.

The CaminoWays.com Team

CaminoWays.com

8 years ago

Hi Colin,

Many thanks for your feedback. Hope to hear from you again.

Kind regards.

Date d'achat : 02/09/2017

0

TC

Trusted Customer

Vérifié par Feefo

8 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

The staff were very friendly even though we were communicating via email and their suggestions, tips and advice were very helpful. The travel package arrive well in time and I absolutely love the day...

Lire plus

The CaminoWays.com Team

CaminoWays.com

8 years ago

Hi Lilian,

Thank you very much for reviewing your trip. We are so glad to hear that you enjoyed it and that everything went smoothly for you.

Kindest regards on behalf of the Camino Ways team.

Date d'achat : 01/09/2017

0

TC

Trusted Customer

Vérifié par Feefo

Melbourne Australia

8 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

Perfect

We walked the Camino from Sarria to Santiago and it could not have been better. Everything went to plan, the accommodation was excellent - we chose the country cottages with half board and I would...

Lire plus

The CaminoWays.com Team

CaminoWays.com

8 years ago

Hi Bernadette,

Thank you very much for sharing your experience. We are delighted to hear that you enjoyed your trip and your stay in Country Cottages. We appreciate you taking the time to review your time on the Camino.

Kindest regards on behalf of the team.

Date d'achat : 05/09/2017

0

TC

Trusted Customer

Vérifié par Feefo

8 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

Overall CaminoWays did a good job in arranging our accommodations. There were 2 glitches. One was we asked for and were assured that the driver who picked us up in Porto to drive us to our first...

Lire plus

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear Larry,

Thank you very much for sharing your feedback and for providing a lovely review on your accommodation, despite these glitches you mention. We will follow up with our reservations team. We sincerely hope that you enjoyed your trip overall and we hope to see you again on the Camino.

Kindest regards on behalf of the team.

Date d'achat : 14/09/2017

0

Client de confiance

Vérifié par Feefo

8 years ago

Camino Ways is the Way to Go

Simple, straightforward instructions. Excellent accommodations. Dependable. Thoroughly appreciated Camino Ways and would use again.

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear pilgrim,

Thank you very much for your lovely feedback. We are delighted to hear that you enjoyed your trip and that all services went smoothly. We look forward to hearing from you again, when planning your next Camino trip!

Kindest regards on behalf of the team.

Date d'achat : 24/09/2017

0

Client de confiance

Vérifié par Feefo

8 years ago

Some of the places we stayed were very poor and the food not good

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear pilgrim,

Thank you for sharing your experience. We are disappointed to hear that you were not entirely satisfied with your trip. If you would like to provide further details, we would be happy to follow up with this.

Kind regards on behalf of the team.

Date d'achat : 12/09/2017

0

TC

Trusted Customer

Vérifié par Feefo

8 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

Not the greatest overall experience

Camino Ways needs to inspect and chose their hotels better. On the next to last night we were attacked by bed bugs and got no sleep. Another night we were locked IN our room and couldn't get out for...

Lire plus

The CaminoWays.com Team

CaminoWays.com

8 years ago

Hi Gerald,

Thank you for sharing your thoughts on your trip. If you would like to provide further details regarding where you experienced these issues, we would follow up with this straight away.

Kind regards on behalf of the team.

Avis sur des produits

Date d'achat : 28/08/2017

0

TC

Trusted Customer

Vérifié par Feefo

8 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

Well organized.. everything worked flawlessly. Intra-city maps to the hotels could be clearer, as Camino symbols disappear quickly in most towns.

The CaminoWays.com Team

CaminoWays.com

8 years ago

Hi Ronald,

Thanks a lot for sharing your feedback. We're very glad to hear that you enjoyed your trip and that everything went smoothly. We hope to see you on the Camino again!

Kind regards.

Avis sur des produits

Date d'achat : 23/09/2017

0

Client de confiance

Vérifié par Feefo

8 years ago

Well organised and good back up whilst walking

Avis sur des produits

Date d'achat : 17/09/2017

0

Client de confiance

Vérifié par Feefo

8 years ago

Camino ways never dropped the ball. Very good information delivered in a timely manner. Always cheerful communications. Very good value for money.

The CaminoWays.com Team

CaminoWays.com

8 years ago

Hi Barbara,

Thank you very much for sharing your Camino feedback. We're really glad to hear that you enjoyed your experience and the services provided. We would love to hear from you again, to help you plan your next walking holiday.

Kindest regards on behalf of the team at CaminoWays.com

Avis sur des produits

Date d'achat : 06/09/2017

0

CaminoWays.com Commentaires

walking(3) commentaires en plus sur ce produitVoir le site Internet du produitas mentioned previously. However, the baggage transport service was excellent

walking(296) commentaires en plus sur ce produitVoir le site Internet du produitEverything was coordinated excellently.

walking(23) commentaires en plus sur ce produitVoir le site Internet du produitAccommodation excellent. Would not book dinner again as pilgrims menu was very disappointing in much of the superior accommodation. Hotel in Santiago was not good

walking(23) commentaires en plus sur ce produitVoir le site Internet du produitGood value. Well organized. Good properties.

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?