Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur CaminoWays.com

TC

Trusted Customer

Vérifié par Feefo

Edmonton Canada

8 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

Very nice experience.

Trip was well organized, there were few small problems in towards the end of the trip

Avis sur des produits

Date d'achat : 28/09/2017

0

Client de confiance

Vérifié par Feefo

8 years ago

Everything was organised to perfection. All accommodation and transfers were top notch.

Avis sur des produits

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear pilgrim,

Thank you for taking time to share your feedback. We are very glad to hear that you enjoyed the trip overall. We understand that it is an inconvenience to be unable to add rooms to a trip after booking and we hope that this did not impact too much on your experience. We hope to see you on the Camino again.

Kindest regards on behalf of the team.

Date d'achat : 13/09/2017

0

TC

Trusted Customer

Vérifié par Feefo

Perth Western Australia

8 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

Awesome

I was very happy with the way my trip was managed. All the information was sent promptly and when I had any queries they were always answered straight away. The accommodation we stayed in on the...

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The CaminoWays.com Team

CaminoWays.com

8 years ago

Hi Roxanne,

Thank you for sharing your feedback on the Saint Francis Way. We are very glad to hear that you were happy with the organisation of your trip and that you enjoyed the experience. This is quite a remote and challenging route, so congratulations on completing your pilgrimage! We would be happy to hear from you again, when planning your next walking holiday.

Kindest regards on behalf of the team at CaminoWays.com

Date d'achat : 02/09/2017

0

TC

Trusted Customer

Vérifié par Feefo

Vancouver BC, Canada

8 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

My overall experience on the Camino was fairly good the hotels were clean, the breakfast and dinners were good and hardy. The only complaint we had was directions given to us when traveling to...

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The CaminoWays.com Team

CaminoWays.com

8 years ago

Hi Luisa,

Thank you very much for taking the time to review your experience. We are happy to hear that you enjoyed your trip overall. We will look into the directions provided, to see if improvements are needed.

Kindest regards on behalf of the team.

Date d'achat : 26/09/2017

0

Client de confiance

Vérifié par Feefo

8 years ago

Efficient and helpful. Willing to solve any issues that arose as quickly as possible. Definitely recommend Caminoways to others.

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear pilgrim,

Thank you very much for sharing your experience. We are glad to hear that your trip was enjoyable and that you were happy with the service provided. Kindest regards on behalf of all at CaminoWays.com

Avis sur des produits

Date d'achat : 16/09/2017

0

TC

Trusted Customer

Vérifié par Feefo

8 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

Gold Star experience from beginning to end.

Had a really wonderful experience on the Camino. Everything was as it should be. Luggage transfers perfect and was that way for all of our group. Delighted with a nice small group of 10 people,...

Lire plus

The CaminoWays.com Team

CaminoWays.com

8 years ago

Hi Marie,

Thank you very much for sharing this kind feedback on your trip. We are delighted to hear that you enjoyed the experience and that you were happy with your group, and your guide in particular. We have passed on your comments to Lilbert who I'm sure will be very pleased.

It is great to hear that your guided tour was a success and we hope to see you on the Camino again.

Kindest regards on behalf of the team.

Avis sur des produits

Date d'achat : 23/09/2017

0

Client de confiance

Vérifié par Feefo

8 years ago

should have only one person dealing with a file

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear pilgrim,

Thanks for sending your feedback. We hope that you enjoyed your walking holiday overall.

Kindest regards on behalf of the team.

Date d'achat : 26/09/2017

0

TC

Trusted Customer

Vérifié par Feefo

8 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

I thought it was good, communication was good, emails and telephone follow ups was very good and even the fact that i got a call to inquire if i needed any more information the week I was going was...

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The CaminoWays.com Team

CaminoWays.com

8 years ago

Hi Martina,

Great to hear that you enjoyed your trip and the services provided. Thank you very much for sharing your experience.

Kindest regards on behalf of the team at Caminoways.com

Avis sur des produits

Date d'achat : 14/09/2017

0

TC

Trusted Customer

Vérifié par Feefo

8 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

generally the trip including the logistics were great, the delivery of the maps and passports was poor !! shocking that it failed twice to be delivered. we were aware that you do not specialise in...

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The CaminoWays.com Team

CaminoWays.com

8 years ago

Hi Bridgit,

Thank you for taking the time to review your trip. We are sorry to hear that you were not satisfied with all of the places you stayed and we hope that you did enjoy your trip overall. Kindest regards on behalf of the team.

Date d'achat : 21/09/2017

0

TC

Trusted Customer

Vérifié par Feefo

8 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

No hastles or mix ups or incorrect bookings.

Everything went well. All bookings went to plan. Walking maps were very good. Luggage transfers went without a hitch.

The CaminoWays.com Team

CaminoWays.com

8 years ago

Hi Chris,

Thank you very much for sharing your experience. We are very glad to hear that you enjoyed your trip and that everything went well for you. We appreciate you taking the time to provide this feedback and we would love to see you on the Camino again.

Kind regards.

Avis sur des produits

Date d'achat : 03/09/2017

0

CaminoWays.com Commentaires

walking(3) commentaires en plus sur ce produitVoir le site Internet du produitAll accommodation bookings, a trip description were excellent

walking(296) commentaires en plus sur ce produitVoir le site Internet du produitEverything went through with minimal impact. However could do better with adding extra walkers. Would/could not add extra person to the original request, even though the order was booked in January...Lire plus

walking(23) commentaires en plus sur ce produitVoir le site Internet du produitThe whole experience was wonderful.

walking(296) commentaires en plus sur ce produitVoir le site Internet du produitEverything was done as we were told it would be. Could find no fault with anything. Hotels, food, luggage transfers all brilliant. Our Guide Llibert - 1 in a million.

walking(296) commentaires en plus sur ce produitVoir le site Internet du produitThe route was excellent and the fact that we could leave at our own time/speed was brilliant

walking(2) commentaires en plus sur ce produitVoir le site Internet du produitThe odd little misleading section on the walking maps but only minor. Otherwise first class.

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?