Estimated delivery date 07/07/23 - still waiting on 11/07/23 - can’t comment on the product as it hasn’t left the factory yet
Richard
Bababing!
3 years ago
Hi Callum. Thanks for taking the time to leave your feedback. The Hub Swing is an August dispatch due to high demand and we have placed a message on the website to reflect this. Whilst products going out of stock isn't ideal for the customer (or Bababing) it does happen from time to time as it does with any other company that retails a range of products online. If you would like to cancel you order or have any further questions please contact me at richard@bababing.com and I will be happy to assist - have a great day! Kind Regards, Richard
Brilliant service. I ordered some extras and they contacted me to confirm that was what I wanted as the bag came with the extras I ordered.
So helpful, competent and generous as they gave me next day...
Lire plus
Richard
Bababing!
3 years ago
Hi and thank you so much for your feedback. It was a pleasure dealing with you and and pleased that you are happy with your order! Anything you need just drop me an email. Kind Regards, Richard
Avis sur des produits
Date d'achat : 29/06/2023
0
Partager
PS
Peter Stoddart
3 years ago
Ce que Peter Stoddart a dit à propos de Bababing!:
Not possible to order on Website for 2 days I. called and was told all would be OK in the next hour!! Also they had limited availability. So I waited and ordered when web site was eventually...
Lire plus
Richard
Bababing!
3 years ago
Good Morning Peter. Thank you for taking the time to leave your feedback. Despite some of the inaccuracies in your review I do appreciate your frustration, of course. The hub swing was unavailable to order for approximately an hour as the web team where doing some maintenance on the listing. I spoke with you twice one the phone (calling you back as soon as the product was available to order - approximately an hour later as promised) and stayed on the phone and politely talked you through placing your order. Having received your abrupt email demanding an update on your order - I explained the situation regarding the stock and offered either a refund or to keep the product on back order. On the product listing on the website we displayed the message about the August dispatch - I appreciate this might have been missed. Kind Regards, Richard
My delivery was dispatched on 12/06 but upon checking Royal Mail a week later they had still not received the parcel from Bababing. I contacted their customer service department that were very quick...
Lire plus
Nick
Bababing!
3 years ago
Hi, I am sorry to read your recent review. After contacting Royal Mail numerous times with regards to your order and confirming your delivery address, it has been concluded that your order has been last in transit. Royal Mail have sincerely apologised for their error and therefore a replacement item has been sent to you today. An updated tracking information will be provided to you.
I apologise for any inconvenience caused.
BabaBing Team
RL
Rebecca Lomas
3 years ago
I have modified my rating as I have now received a response. Thank you for coming back to me. Hopefully Royal Mail will not lose this one and I will receive my item quickly. Once received I will leave another review.
RL
Rebecca Lomas
3 years ago
Item has now been received. So happy to have a travel mat back in my changing bag. Just a shame I couldn’t order the grey one that goes with my bag. I would recommend bababing to my friends
Avis sur des produits
Date d'achat : 12/06/2023
0
Partager
MR
Maddison Roberts
3 years ago
Ce que Maddison Roberts a dit à propos de Bababing!:
Easy to use website. Good range if products. Reasonable prices. Next day delivery was a godsend!
Richard
Bababing!
3 years ago
Hi Maddison thank you for taking the time to leave a fab positive review! Really pleased that your little one loves the swing and that we were able to dispatch quickly for you. Thanks Richard
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
