Good and Poor. Ordering from New Zealand so emailed ahead to find out if item in stock. Was told yes placed the order then was emailed to say out of stock. This perhaps due to time change between...
I like ordering from you, but it took 3 months to get half of my order!
Amira Equi Ltd
Amira Equi Ltd
14 years ago
Unfortunately we did not have all of the items from your order in stock at the time of ordering. Your items were immediately ordered from Pikeur, however the time of the order was just prior to the annual 3 week closure of the Pikeur factory so items took longer than normal to arrive.
We are sorry for the lack of communication that you received regarding your order and we are constantly improving on this.
Amira Equi
They should of e-mailed me with how long the coat would take, especially in the middle of show season. Needs better communication. Otherwise the co. was good.
Amira Equi Ltd
Amira Equi Ltd
14 years ago
We apologise for the delay you experienced in receiving your dressage coat. Unfortunately this is because the long fit are not as commonly held in stock and therefore your jacket had to be manufactured for you. In future we will try to advise you of the manufacturing times.
Amira Equi
Avis sur des produits
Date d'achat : 29/05/2011
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Vérifié par Feefo
14 years ago
Perfect service as always. Speedy shipping to USA also.
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Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
