Alton Towers Holidays n’est plus un client actif de Feefo
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Client de confiance
Vérifié par Feefo
10 years ago
Splash landings hotel
Booked online no issues very quick
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TC
Trusted Customer
Vérifié par Feefo
Bucks
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Excellent help & friendly
The lady was very helpful, friendly and cheerful. She thoroughly understood what I was looking for and very enthusiastic and warm. You could tell she was a mum and knew what I wanted for the kids &...
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Client de confiance
Vérifié par Feefo
10 years ago
Alton Towers booking process review
Better to book by phone than online. Was also cheaper!
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Client de confiance
Vérifié par Feefo
10 years ago
Splash landings
The gentleman on the phone was very helpful
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TC
Trusted Customer
Vérifié par Feefo
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
2nights stay
Booking was easy enough, I wish you could view all the rooms better. I have contacted as I selected the date I wanted to enter the waterpark but my tickets say a different date to what I selected. It...
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Client de confiance
Vérifié par Feefo
10 years ago
Good customer service
Was fully knowledgable about questions I had and very helpful.
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TC
Trusted Customer
Vérifié par Feefo
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
short stay
very satisfied with my booking
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Client de confiance
Vérifié par Feefo
10 years ago
Simple and easy to use, plenty of options
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TC
Trusted Customer
Vérifié par Feefo
Derby
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Booking service was excellent the service itself was good to some of the customer service could have been improved
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Client de confiance
Vérifié par Feefo
10 years ago
Disappointed at price increase 😞
Our friend booked on 28th January at a cost of £155 (Ms Miller)
We booked exactly the same package on 17th Feb which cost £183! A difference of £28 more expensive. I was unable to book on the same...
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Customer Care
Alton Towers Holidays
10 years ago
Hi There,
thanks for providing us with some feedback on your booking experience. I can certainly see how a difference in price can be frustrating as the packages are identical.
However we do work with a live booking system so prices may vary from day to day. Also in January we had an Early booker offer running with some extra discounts for the start of the year.
I do apologise for any inconvenience this has caused you and we hope that you and your family have a brilliant trip to the Alton Towers Resort.
Warmest Regards,
Ben
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
