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TC
Trusted Customer
Vérifié par Feefo
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Alton tower ticket booking
I do not always have access to on line facilities so I booked my tickets by phone but was disappointed to find that I have to print my own tickets etc, as I do not have access to a printer and will...
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Customer Care
Alton Towers Holidays
10 years ago
Hi there,
thank you for taking the time to rate the service you experienced when making your booking.
I'm pleased that our customer experience team were able to help you get a lovely break booked up when you called. Usually our documents are print at home so that you have immediate access to everything you need for your break and also to help keep the cost down for you.
For any guests that do not have a printer, we do offer a postal service for just £2.49. If this is something you would like to add to your booking, please give the team a call at least a week before your break starts on 0871 360 2367.
I hope you have an amazing time when you go, please do let us know if we can help further.
With kind regards,
Kim
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Partager
Client de confiance
Vérifié par Feefo
10 years ago
Fairly straight forward
Fairly straight forward, although slightly confusing as to weather any swimming would be included free of charge (I now know it is not)
1
Partager
Client de confiance
Vérifié par Feefo
10 years ago
Internet booking
Very fast, easy and simple to use, with great savings
0
Partager
TC
Trusted Customer
Vérifié par Feefo
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Very helpful
Charlie was very helpful and explained everything very well. I was left feeling very happy to book and very pleased with her service.
0
Partager
TC
Trusted Customer
Vérifié par Feefo
Liverpool
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Good!
Fairy quick and easy although I did prefer the old system and had some trouble finding were to book rather then the 'quick book' tab, there should be another!
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Partager
Client de confiance
Vérifié par Feefo
10 years ago
as I was paying 13p a minute I would expect a quick answer once connected but had to wait 8 minuets to speak to someone and was put on hold for another 5 minuets for the hotel to answer but they...
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Client de confiance
Vérifié par Feefo
10 years ago
We had the best time ever!
Booking was easy, I made an error on my on line booking and everything was easily resolved in one short phone call. Staff are lovely.
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Client de confiance
Vérifié par Feefo
10 years ago
Alton towers
Excellent value and service
0
Partager
TC
Trusted Customer
Vérifié par Feefo
Birmingham
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Simple
Straight forward & simple.
0
Partager
Client de confiance
Vérifié par Feefo
10 years ago
very efficient with very helpful advice via 'live chat' on website
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
