Alton Towers Holidays n’est plus un client actif de Feefo
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Client de confiance
Vérifié par Feefo
10 years ago
simple and efficient
Easy to navigate, quick transaction, informative at all stages.
0
Partager
TC
Trusted Customer
Vérifié par Feefo
Bolton
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
excellent
Quick and easy.
0
Partager
TC
Trusted Customer
Vérifié par Feefo
South Yorkshire
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Hotel booked!
Fantastic and easy to use site! Can't wait for our stay now... Website very insightful about each hotel and what they have to offer!
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Partager
TC
Trusted Customer
Vérifié par Feefo
Heath Hayes
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Fab customer service
After initial booking, had to ring to make a couple of amendments but carried out swiftly no problem
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Partager
Client de confiance
Vérifié par Feefo
10 years ago
Very easy
Very efficient and practical
0
Partager
TC
Trusted Customer
Vérifié par Feefo
Felpham
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Very frustrating!
Very frustrating, kept saying it was unable to complete the booking or take the payment. Had to redo it about 9 times before I finally succeeded!!
Customer Care
Alton Towers Holidays
10 years ago
Hello there,
thanks for your feedback, we take on board all of our customers comments as we believe this helps us towards our development in the future!
I am ever so sorry to hear you were experiencing errors online, this should definitely not be the case. Sometimes when bookings don't go through straight away we do advise for you to research the break on a new tab as the session may have expired but if you had already done this then I am not sure as to why the booking would not go through.
It is great however to see you did manage to get something booked in!
Have a lovely time when you go later on in the year.
Best wishes,
Jamie
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TC
Trusted Customer
Vérifié par Feefo
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Happy customer
So easy and straight forward to book.
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Partager
Client de confiance
Vérifié par Feefo
10 years ago
Difficult to access eg calendar
0
Partager
TC
Trusted Customer
Vérifié par Feefo
Cambridge
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Great Service!
Absolutely great service until when it came to actually booking the trip, the website kept crashing. It is a very easy site to use and i would definitely recommend it and buy from here again.
0
Partager
TC
Trusted Customer
Vérifié par Feefo
Wolverhampton
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
satisfied returning customer
We have been happy customer's of Alton towers for over 3 decades in all areas including ease of booking.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
