Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Cruise Megastore /Travel Megastore Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

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Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Efficient and friendly

Yes all good

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

Thanks Paula for posting your feedback. We love to hear from our valued members and their experiences.

Date de l'achat : 17/07/2018

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

booked on line

No problem what so ever. It was easy to do on line. I couldn't really see what the cabin looks like but it sounds very good. I spoke to someone regarding insurance and all seems to be excellent

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

Wow Kath, what a great review! Thank you for taking the time to rate your experience and look forward to many more interactions.

Date de l'achat : 20/07/2018

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Found an Agent with Travel experience

Donna is a real professional and will use again. Your Discovery 365 programme is a confusing, annoying programme likely to do more damage than generate business. A Frequent traveller scheme with...

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Company Representative

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback. I will let Donna know your comments.

Date de l'achat : 20/07/2018

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Thank you

I had a problem with booking over the internet, so I've called and Ross in the office fixed everything for me. Thank you

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

Wow Urszula what a great review! Thank you for taking the time to rate your experience and look forward to many more interactions.

Date de l'achat : 19/07/2018

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Made everything easy. The customer service has been excellent keeping in touch with us about our trip

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review!

Date de l'achat : 04/07/2018

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

The service was excellent

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

We love to read when our members enjoy using our services and thank you for taking the time to leave your review.

Date de l'achat : 18/07/2018

Trusted Customer

Adelaide

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

I don’t think I would book again

Everything went well,until after we paid,very hard to get onto our girl or agent to ask some follow up questions.

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

We are always looking at how we can better assist our members, so we thank you for your feedback and will contact you shortly to see how we can earn back your business.

Date de l'achat : 18/07/2018

Mauvais

8 years ago

Unorganised, poor customer service

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

We appreciate your feedback and would like to learn more about your experience. We will touch base with your shortly and look forward to speaking with you soon.

Date de l'achat : 04/07/2018

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

The personnel are fantastic and obliging.

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

Thanks for leaving such a wonderful review. We are glad that you enjoyed our services; our dedicated agents will be pleased to learn of your positive feedback.

Date de l'achat : 17/07/2018

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Good booking experience

Very helpful and they knew the details well.

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

Thank you so much for your feedback. Our company values put member satisfaction as top priority. Its members like you that make our job wonderful. We look forward to serving you again.

Date de l'achat : 17/07/2018

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Cruise Megastore /Travel Megastore Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?