Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Cruise Megastore /Travel Megastore Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 2,186 commentaires

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

THE PERFECT AGENT.

Angela Anderson was a dream agent,polite,respectful,knowledgeable,she was able to answer all my queries,perfect,will definitely book all future cruises through angela. Marie.

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback, we appreciate your time and will certainly let Angela know of your comments. We look forward to booking you again in the future.

Date de l'achat : 30/07/2018

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Great service from Ross

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback, we appreciate your time and will certainly let Ross know of your comments. We look forward to booking you again in the future.

Date de l'achat : 30/07/2018

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Hoping that our cruise will be as good as the booking service

Great service Great follow up

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review!

Date de l'achat : 20/07/2018

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Great service prompt response to emails

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

Thanks Mia for posting your feedback. We love to hear from our valued members and their experiences.

Date de l'achat : 23/07/2018

Mauvais

8 years ago

Lots of calls/emails to fix mistakes

Our consultant left we weren't notified, then we found the same cruise for half the price,then we were rebooked on the wrong cruise leaving the wrong capital city, few hassles getting it all sorted,...

Lire plus

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

I’m sorry to hear about your experience we’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We will contact you shortly to discuss this further.

Date de l'achat : 24/07/2018

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

I thought the service has great but a bit pushy at times we believe that we had to buy with your company, the Consultant was very informative and called heaps off times.

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback, we appreciate your time and we look forward to booking you again in the future.

Date de l'achat : 23/07/2018

Mauvais

8 years ago

Good rates and service

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

We appreciate your positive feedback, and we’re glad we have been able to work with you to create a great holiday booking experience.

Date de l'achat : 23/07/2018

Trusted Customer

Mt. Evelyn, vic

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Great job Haylee, thank you.

I was really pleased with Haylee’s help and customer service. I had contacted her and others a few months ago but was waiting for the prices to drop. I had started looking again and had called...

Lire plus

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback, we appreciate your time and we look forward to booking you again in the future. I will make sure to pass on the positive review to Haylee.

Date de l'achat : 20/07/2018

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

I found your consultant quite helpful, the one negative is he kept calling me " Buddy", I did not appreciate that.

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

Thank you so much for your feedback. I’m sorry to hear about your experience we’re normally known for our exceptional attention to detail, and we regret that we missed the mark

Date de l'achat : 20/07/2018

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

We have been very happy with our consultant Sara-Jane,she has been most helpful in arranging our cruise, answering any queries promptly & efficiently

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review to Sara-Jane.

Date de l'achat : 06/07/2018

Vous n'avez pas reçu d'invitation pour un avis?

Pourquoi faire confiance aux avis de Feefo?

En savoir plus sur Feefo

Cruise Megastore /Travel Megastore Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?