Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Cruise Megastore /Travel Megastore Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

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Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

excellent customer services

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

Thank you for such a great review!

Date de l'achat : 30/01/2019

Mauvais

7 years ago

Jon provided exceptional customer service.

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your feedback, we appreciate your time.

Date de l'achat : 30/01/2019

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Mark was brilliant great value for money Mark has been very patient and so very helpful the only problem we have had has been a couple of problems with paperwork

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your feedback, we appreciate your time and will certainly let Mark know of your comments. We truly welcome all responses so we can better understand how we can create a more positive experience for our members.

Date de l'achat : 29/01/2019

Trusted Customer

St Clair. NSW

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Would happily deal with this Company again

Very easy to deal with, explained everything quite clearly, followed up on communications.

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review!

Date de l'achat : 29/01/2019

Mauvais

7 years ago

I have not been on my cruise yet buy the service I’m getting is nice even before the cruise. We are looking foreword for our first cruise.

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

We appreciate you taking the time to provide us feedback and are excited to book you more holidays.

Date de l'achat : 29/01/2019

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

At the start I wasn't happy as the wrong amount had been taken from our bank account, I called to let you know and was very surprised when I received a call within a minute from leaving my name,...

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Company Representative

Cruise Megastore /Travel Megastore

7 years ago

We’re truly sorry for your experience, its never our intention to leave our members feeling that way. We appreciate your time and will certainly let Kelly know of your comments. Thank you for your feedback.

Date de l'achat : 14/01/2019

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

very easy to deal with. Very helpful.

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your feedback, we appreciate your time and we look forward to booking you again in the future.

Date de l'achat : 21/01/2019

Trusted Customer

TWO WELLS

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

They were very slow confirming the booking...it took two live chat sessions before I got a simple email confirming my booking. Also did not appreciate the follow up "offer" of a "two for one" deal IF...

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Company Representative

Cruise Megastore /Travel Megastore

7 years ago

We are always looking at how we can better assist our members, so we thank you for your feedback. We hope you enjoy your cruise!

Date de l'achat : 19/01/2019

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Happy customer

Very friendly and helpful Efficient and prompt with detail and confirmation of booking

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your feedback, we appreciate your time and we look forward to booking you again in the future.

Date de l'achat : 24/01/2019

Mauvais

7 years ago

All good thanks

James was very helpful and professional minor error occurred but was fixed promptly. All good thanks

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

Thanks for leaving such a wonderful review. We are glad that you enjoyed our services; our dedicated agents will be pleased to learn of your positive feedback.

Date de l'achat : 25/01/2019

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Cruise Megastore /Travel Megastore Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?