Rechercher un avis
Vous cherchez notre site d'entreprise?

Visiter

Feefo.com

Merchant Logo

Tick Travel Insurance Évaluations

http://www.tickinsurance.com.au
Évalué
Exceptionnel
Service
5
/5
Produit
5
/5

5

4

3

2

1

2

0

0

0

0

2

évaluations au cours de la dernière année

Afficher les 2,458 commentaires
CR
Craig
Sydney
1 year ago
Date de l'achat : 06/04/2024
Ce que Craig a dit à propos de Tick Travel Insurance:
Waste of time and money. No documents a week after purchase. Poor service.
Poor service. Over one week waiting for my travel documents, System down. Multiple emails Phone call and left on hold for over forty minutes. Promised documents within twenty four hours. Still...

Tout lire
Évaluations des produits

11
Partager
Mauvais
1 year ago
Date de l'achat : 03/04/2024
I have not been sent my policy documents. Not when I purchased it subsequently when I used the support contact
Merchant Logo
David Mayo
Tick Travel Insurance
1 year ago
Hi there, I am sorry to hear about your experience. We have recently migrated our systems and this might have impacted your access to policy documents. Can you please send us an email to info@tickinsurance.com.au or call us on 1300 235 444 so that our team can re-send your documents? Regards, Anna
Mauvais
1 year ago
Thanks Anna, I did as you suggested and emailed last week. I did follow up today. I am now waiting for a reply. I hope the team can get to it soon. I suspect it was not the best idea to have a discount code marketing exercise shortly before a systems upgrade. Perhaps marketing by should work with IT to avoid this in future. This promotion has backfired on marketing in several ways with the code not working and now the system not sending policy documents
Merchant Logo
David Mayo
Tick Travel Insurance
1 year ago
Thank you, I will escalate your feedback to senior management. Regards, Anna
Mauvais
1 year ago
Hi Anna, Policy document received Thankyou for escalating.
4
Partager
Mauvais
1 year ago
Date de l'achat : 03/04/2024
Great service.
More than excellent. I’m 84 and don’t have a computer and printer, so they sent me all the details by post at a cost to them of $2.60. And on top of that gave me advice as to how to manage it without...

Tout lire
3
Partager
Mauvais
1 year ago
Date de l'achat : 01/04/2024
Easy to navigate
Prompt emails once insurance was purchased, I’ll update review once I’ve been overseas
1
Partager
Mauvais
1 year ago
Date de l'achat : 31/03/2024
On line
Évaluations des produits

1
Partager
Mauvais
1 year ago
Date de l'achat : 30/03/2024
Looking good -so far
Uncomplicated sign up- let’s hope it’s as easy to make a claim if I need
1
Partager
Mauvais
1 year ago
Date de l'achat : 30/03/2024
Quick and easy insurance.
Beautiful quick done in minutes with a quick reply and confirmation 🙂
Évaluations des produits

1
Partager
Mauvais
1 year ago
Date de l'achat : 30/03/2024
Buying is easy with Tick with travel insurance
The person guided me clearly with my travel insurance purchase, which made it so easy to follow.
1
Partager
Mauvais
1 year ago
Date de l'achat : 28/03/2024
The options were comprehensive. I was happy with the prices and what they covered.
0
Partager
Mauvais
1 year ago
Date de l'achat : 26/03/2024
Évaluations des produits

0
Partager
Vous n'avez pas reçu d'invitation pour un avis?
À propos de Tick Travel Insurance
Tout lire
02 8188 8722
Level 11, 60 Carrington St, NSW, Sydney, 2000, Australia
Soutien à la clientèle
Site web
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.

Que sont les prix Trusted Service Awards
Pourquoi faire confiance aux avis de Feefo?

En savoir plus sur Feefo
À propos de Tick Travel Insurance