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The Works Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

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Mauvais

Vérifiée par Feefo

9 months ago

Jigsaw Puzzles

I receive my puzzles without too much of a delay. What I order is what I get.

Mauvais

Vérifiée par Feefo

9 months ago

Lots of choice

Love reading and doing crafts easy to use site

Mauvais

Vérifiée par Feefo

9 months ago

Brilliant

Brilliant service! Easy to browse and order. My package arrived safely at the store I picked, and the lady who received me was a literal angel!

gerard McMahon

Vérifiée par Feefo

JEY

9 months ago

Ce que gerard McMahon a dit à propos de The Works:

Good value with choice

very good value for money, good indivdual choices, reliable postage and good back up service, would highly recommend themgood value

Mauvais

Vérifiée par Feefo

9 months ago

Non delivery

My parcel never arrived. I did get my money back but I was looking forward to my books arriving. In my opinion you should change your delivery system as this is not the first parcel that I have not...

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Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has resolved your issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Mauvais

Vérifiée par Feefo

9 months ago

Cancelled order

Ordered an item I was disapointed after waiting three weeks they had to cancel it.

Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was not delivered to you. Our records show a refund has been issued. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

susan bassett

Vérifiée par Feefo

9 months ago

Ce que susan bassett a dit à propos de The Works:

Great shop

Excellent service, quick and kept informed.

Mauvais

Vérifiée par Feefo

9 months ago

Dry useful at Shoeboxes time

I always use The Works when buying fillings for Shoeboxes. I shall be in the shops for the sales after Christmas! For the first time I ordered on line, and the picking and packing was not good. My...

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Mauvais

Vérifiée par Feefo

9 months ago

Good value and pleasant to use

The Works offers value for money. The website is clear and an email is sent to keep customers informed. I have found in store staff friendly and helpful in Tonbridge

Sarah Phillips

Vérifiée par Feefo

GBR

9 months ago

Ce que Sarah Phillips a dit à propos de The Works:

Terrible service never received my order after waiting a month, cancel got a refund never will use online service again

Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that you had to cancel your order due to the order taking too long to arrive.. We are working closely with our warehouse team to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

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Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?