Inspiring and empowering customers to read, learn, create and play
Service
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
évaluations au cours de la dernière année
Afficher les 269,282 commentaires
Mauvais
Vérifiée par Feefo
4 months ago
Great value
Always value for money. Speedy delivery.Products always arrive in good condition
0
Partager
MA
Marcia
Vérifiée par Feefo
GBR
4 months ago
Ce que Marcia a dit à propos de The Works:
Quick Service but…
Very good, fast delivery but I am disappointed that my local Basingstoke store had the item in just once, never to be seen again! This means I had to pay postage of £3 for a £3 item!!! Works, you...
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0
Partager
VW
Vicki Wood
Vérifiée par Feefo
4 months ago
Ce que Vicki Wood a dit à propos de The Works:
Items weren't received
Donna Smith
The Works
4 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has been in touch and has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
0
Partager
Mauvais
Vérifiée par Feefo
4 months ago
Lost package… No communication
The thing is I didn’t receive any service… I ordered my package on the 13th march , i heard nothing for two weeks. I posted an enquiry on the website on the 25th of march and got told it would arrive...
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Donna Smith
The Works
4 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has been in touch and has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Partager
Mauvais
Vérifiée par Feefo
4 months ago
Great Service
Quick delivery, no problems with purchasing, can’t asked for more.
0
Partager
JD
Josh Dear
Vérifiée par Feefo
4 months ago
Ce que Josh Dear a dit à propos de The Works:
Brilliant standout display shop !
The works is sooooo brilliant in artwork and service. Very good staff as well as helpful. Very neatly displayed shop.
0
Partager
JT
Jennifer Taylor
Vérifiée par Feefo
ARE
4 months ago
Ce que Jennifer Taylor a dit à propos de The Works:
Great prices and service
Service was excellent. It's such a shame that they didn't deliver any more as I will no longer have access to ordering items
0
Partager
Mauvais
Vérifiée par Feefo
4 months ago
Online shop
Good customer service
Ordered online
Product came before the date ordered
Price was reasonable
Will recommend this shop
0
Partager
Mauvais
Vérifiée par Feefo
4 months ago
Value for money
Quick service, well packaged, value for money.
0
Partager
Mauvais
Vérifiée par Feefo
4 months ago
Exvelkent service
Quick delivery and the ordering process was great i tend to order online from works has you get better choice and offers
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
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Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.