Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

The Works Évaluations

http://www.theworks.co.uk

BON

Inspiring and empowering customers to read, learn, create and play

Service

3.2

556

100

105

448

1,284

évaluations au cours de la dernière année

Afficher les 269,282 commentaires

Mauvais

Vérifiée par Feefo

12 years ago

Brilliant service and fanatic books

Mauvais

Vérifiée par Feefo

12 years ago

Unfortunately the website is frequently incorrect as to what items are in stock and in…

Unfortunately the website is frequently incorrect as to what items are in stock and in what quantities, and items get reported as dispatched when in fact they are out of stock.

The Works

12 years ago

Good Afternoon Thank you for your feedback. Our web site is updated at times throughout the day which can occasionally result in goods as showing in stock when they have sold out. We do apologise for any inconvenience or disappointment this may cause. Regards The Works Customer Service

Mauvais

Vérifiée par Feefo

12 years ago

Product and price was good however, could of got here sooner. Thank you

Mauvais

Vérifiée par Feefo

12 years ago

terrible delivery service good products but not efficient with delivery or communication...

The Works

12 years ago

Good Morning Thank you for your feedback. I do apologsie that your items were not delivered timely and also that you have not received our usual high level of customer service on this occasion. It is from customer feedback that we are able to review and improve our services to you. Regards The Works Customer Service

Mauvais

Vérifiée par Feefo

12 years ago

Perfect

Mauvais

Vérifiée par Feefo

12 years ago

It took two weeks for my order to get to me despite paying for a…

It took two weeks for my order to get to me despite paying for a quicker service. By the time everything had arrived, the birthday parties were over. Was very disappointed.

The Works

12 years ago

Good Morning Thank you for your feedback. I do apologise that your order took longer to arrive than expected. Occasionally delays do occur with our couriers and we apologise for this. Thank you once again for your feedback. It is from customer reviews that we are able to improve our service to you. The Works Customer Service

Mauvais

Vérifiée par Feefo

12 years ago

Excellent service .Fast delivery

Mauvais

Vérifiée par Feefo

12 years ago

excellent transaction good service

Mauvais

Vérifiée par Feefo

12 years ago

Quick delivery

Mauvais

Vérifiée par Feefo

12 years ago

All went very smoothly, as a childminder I ordered a large amount of books for…

All went very smoothly, as a childminder I ordered a large amount of books for the children I am caring for, they all arrived within 4 working days.

Vous n'avez pas reçu d'invitation pour un avis?

Pourquoi faire confiance aux avis de Feefo?

En savoir plus sur Feefo