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The Diamond Store Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Mauvais

14 years ago

EXCELLENT SERVICE

The Diamond Store

14 years ago

Thank you for this fantastic feedback, we really do appreciate this and hope to see you again soon! Kind Regards Roxanne

Évaluations des produits

Date de l'achat : 06/06/2011

0

Mauvais

14 years ago

Your service was excellent. The only slight disappointment was that you didn't have the 18ct…

Your service was excellent. The only slight disappointment was that you didn't have the 18ct neclace in stock and we took the 9ct one instead. We would recommend you to others.

The Diamond Store

14 years ago

This is a gorgeous ruby pendant! I do apologise that we did not have your first choice available in stock, however I am pleased to see that you are happy with the 9ct version which you chose to buy instead. We hope that we will see you again soon! Roxanne

Évaluations des produits

Date de l'achat : 06/06/2011

0

Mauvais

14 years ago

Realy fast service. Well informed about delivery.

The Diamond Store

14 years ago

Thank you very much for your feedback, we are glad to know that you found our service efficient and helpful. We know how difficult it is when buying online and we do try to include measurements to the product descriptions as much as possible. Hopefully soon we will be videoing the real items on real people so that customers can get a better idea! Kind Regards Roxanne

Évaluations des produits

Date de l'achat : 05/06/2011

0

Mauvais

14 years ago

very dissapointed in the time scale to recieve my order. Also unimpressed at the lack…

very dissapointed in the time scale to recieve my order. Also unimpressed at the lack of up dates on my order even when i e-mailed i recieved no response. didnt recieve promised call backs. will not...

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The Diamond Store

14 years ago

I looked into your order and was devastated to learn that you did in fact have to wait 10 weeks for your order, not only that but it ended up being very late for your 30th birthday! We estimated 6 weeks for the new rings to be made, hallmarked and come back in stock and I won't bore you with all the details of the issues we had with that particular batch. I am sorry you feel the way you do and to try and make amends we have sent you a small gift by way of an apology from all of us here at The Diamond Store.co.uk Gary Ingram The Diamond Store

Évaluations des produits

Date de l'achat : 06/03/2011

0

Mauvais

14 years ago

As always excellent service and quality from start to finish --wish I had a million…

As always excellent service and quality from start to finish --wish I had a million to spend with you! Best wishes.

The Diamond Store

14 years ago

Thank you for this fantastic feedback, we really do appreciate this and hope to see you again soon as well! Kind Regards Roxanne

Évaluations des produits

Date de l'achat : 28/03/2011

0

Mauvais

14 years ago

very easy to deal with but didnt like how long i had to wait because…

very easy to deal with but didnt like how long i had to wait because of the stock take. But a quick phone call got the ring despatched earlier than i had to wait

The Diamond Store

14 years ago

Thank you for leaving this great feedback, its always nice to get a view on the returns policy as well. I can see that your refund was actioned once we had the ring back, it is a gorgeous ring but we do understand how difficult it is to tell online! We do hope that you think of us again soon.. Kind Regards Roxanne

Évaluations des produits

Date de l'achat : 01/06/2011

0

Mauvais

14 years ago

Easy transaction, quick delivery

The Diamond Store

14 years ago

Thank you for this great feedback, we really do appreciate this and hope to see you again soon! Kind Regards Roxanne

Évaluations des produits

Date de l'achat : 04/06/2011

0

Mauvais

14 years ago

Found the diamond store on line and liked how the site was formatted. I really…

Found the diamond store on line and liked how the site was formatted. I really like the visual aspect of seeing how the ring would look on the hand. Once my choice was made I found the purchasing...

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The Diamond Store

14 years ago

Your points are noted re the confirmation and thank you for you positive feedback. We are so pleased your daughter loves her 21st present. Kind regards, Debbie

Évaluations des produits

Date de l'achat : 06/04/2011

0

Mauvais

14 years ago

Very fast and efficient service!

The Diamond Store

14 years ago

Thank you for this fantastic feedback, we really do appreciate this and hope to see you again soon! Kind Regards Roxanne

Évaluations des produits

Date de l'achat : 02/06/2011

0

Mauvais

14 years ago

The Diamond Store have good customer services. They do response as quick as possible when…

The Diamond Store have good customer services. They do response as quick as possible when customer need.

The Diamond Store

14 years ago

Thank you for taking the time to leave us feedback, we really do appreciate this and hope to see you again soon! Kind Regards Roxanne

Évaluations des produits

Date de l'achat : 08/05/2011

0

The Diamond Store Évaluations

Emerald 0.83ct And Diamond 9K Gold RingAutres évaluations de ce produit (8)Voir le site Web du produitVERY PLEASED

Ruby 7 x 5mm 9K Yellow Gold PendantAutres évaluations de ce produit (12)Voir le site Web du produit

9K Gold DIAMOND PINK SAPPHIRE RING 0.14CTAutres évaluations de ce produit (7)Voir le site Web du produitSmaller than I thought, but very nice. Good quality.

Aquamarine 0.35CT And Diamond 9K Yellow Gold RingAutres évaluations de ce produit (6)Voir le site Web du produit

Cross-Over Ring 0.15CT Diamond 9K Yellow GoldAutres évaluations de ce produit (1)Voir le site Web du produit

Ruby 3 x 3mm 9K Yellow Gold EarringsAutres évaluations de ce produit (27)Voir le site Web du produitgreat item

Stud Earrings 0.20CT Diamond 9K White GoldAutres évaluations de ce produit (12)Voir le site Web du produitPretty, pretty, they are a gift but I wish they were for me!

Sapphire 5 x 3mm And Diamond 9K White Gold RingAutres évaluations de ce produit (19)Voir le site Web du produit

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?