Ce que Trusted Customer a dit à propos de Suiteness:
This is my first time using suiteness and was pleased with customer service however I was not allowed to use my $25 credit that was provided upon membership. Also airfare was not offered at...
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Jeanna
Suiteness
7 years ago
Thanks for your feedback! When using our PaybyGroup payment plan as you chose to do, we typically are not able to apply credits as this is a manual process outside of the standard payment system on Suiteness. However, I have adjusted it and applied your credits to your stay so that you can use them on this trip :)
We are actually not able to assist with airfare at this time, as our platform does not support the information and data needed. We are a growing start up, so our focus is making the best suite platform available and we hope to expand into flights in the future! I do hope this helps to clarify things and solve any issues - we appreciate your business and taking the time to voice your concerns.
1
Partager
Mauvais
7 years ago
Amazing assistance from amazing reps
0
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
For one thing, the service you guys are providing is just awesome for a regular guy like myself taking family and looking for a high end suite for a fraction of its cost. Also providing a personal...
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2
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
I have had an amazing experience so far! I haven’t requested anything through the concierge yet, however they have been quick to respond and very helpful.
1
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
The ease of the website. also asking through the chat platform if there was anything else I desired for my stay.
0
Partager
Mauvais
7 years ago
Nice but not.
The room was great but the only thing that it was facing the parking lot.
0
Partager
TC
Trusted Customer
Minnesota
7 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
stellar!
Always so helpful and complete. I feel like I can ask the concierge anything and they reply like they genuinely want to help. I feel like there is no question too dumb or anything they are not...
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0
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
Great service! They got me the room I wanted!
1
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
Amazingly easy!
Suiteness made finding a room for me and my friends so easy and definitely gonna make our trip so much better. Can’t wait to see our rooms. The people available for questions were also very friendly...
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1
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.