Ce que Trusted Customer a dit à propos de Suiteness:
So far - great service!
They are prompt and polite. I chatted multiple times with multiple concierges. I appreciated having a live person on the other end willing to help!
Loved the follow-up email and text message...
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2
Partager
TC
Trusted Customer
Lake Lotawana
7 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
Found Just What I Was Looking For
I found just what I was looking for. My 60th birthday trip with my daughter, her friend, my sister in law and sister. Suiteness.com worked for me perfectly.
1
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
I love Suiteness such a great deal and so fast and easy to book online
0
Partager
Mauvais
7 years ago
Booking was simple. Did not speak to a Suiteness Concierge.
0
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
Great site, easy to use & lots of options.
It was very easy to use, and the site has good choices at good prices. I have not spoke with a Suitness Concierge yet, but they have reached out. I personally didn't feel a need though, so I have...
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0
Partager
Mauvais
7 years ago
Great!
0
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
ok and no
Cherie
Suiteness
7 years ago
Hi Joyce -
I'm so sad to see that we weren't the best experience so far and I would love to learn more on how we could improve your Suiteness experience.
I see that you were one of the winners in our Suiteness booking credit giveaway and I'm glad you are able to be part of our mission to encourage everyone to take more vacations.
I am excited for your upcoming trip and would love to help from any questions to dinner reservations. Reach out to your 24/7 Suiteness Concierge team at (415) 857-2359 or concierge@suiteness.com.
Cherie from Suiteness
1
Partager
Mauvais
7 years ago
Great so far - haven't stayed yet
0
Partager
Mauvais
7 years ago
Suiteness is very sweet!
Excellent experience! Easy website navigation. Friendly and helpful customer service. Great that you can use Affirm for monthly payment plan. Would definitely recommend.
0
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
Ok
Everything was fine until we went to shower. There were pubic hairs on the walls of the shower. GROSS!!!
Cherie
Suiteness
7 years ago
Hi Marsha -
Yikes! I'm so sorry about that experience. I've reached out to you personally for Suiteness credit towards your next booking as a token of our apologies. The last thing we want to do is create an experience we wouldn't enjoy ourselves.
Please feel free to connect with your 24/7 Suiteness Concierge team about anything from issues faced on-site to dinner recommendations. We're here to make sure every trip is a positive experience.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
